FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We craft our pricing meticulously, harnessing Excel take-offs, Smart Sheet software, and other advanced estimation tools. These tools ensure a balanced exchange for the goods and services we deliver. Within larger project scopes, we're open to offering discounts. Additionally, we embrace value engineering when project budgets call for enhancements.
- What is your typical process for working with a new customer?
Typically, we dispatch an estimator to the project site at no cost. Their mission: to gather crucial details like dimensions, project scope, timeline, and budget. This intel fuels our formal project proposal process, especially for larger-scale endeavors. For service or handyman tasks, we delve into specifics and often arrange a FaceTime or Zoom session for a precise assessment. Once we've nailed down the project scope, we swiftly move to schedule the work or project, slotting it into our nearest available opening.
- What education and/or training do you have that relates to your work?
Our estimators bring together decades of industry expertise, enriched by backgrounds in construction management, master carpentry, and business education. They're genuine industry stalwarts, specializing in home remodeling and shining in fields like energy efficiency, craftsmanship, finishes, and exceptional customer service. Plus, they stay current with all local building codes and collaborate closely with municipal authorities and building departments.