Introduction: Technical support professional with extensive IT background. IT Administrator proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Knowledgeable in an assortment of operating systems, applications and hardware. Motivated computer professional with more than 10 years in computer installation, repair and maintenance. Specializes in Microsoft computers. Customer service-oriented IT support committed to resolving problems for customers quickly and accurately to reduce downtime and increase productivity. Highly skilled IT technical support offering vast knowledge of network security at desktop, server and Internet levels. IT specialist versed in software administration and data communications. Skilled in requirements gathering and costs estimation.
Helping people solve their problems and making them happy with the results.
