FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our Example / platform pricing can be found on our website.. since each job, each clients, each family is different... there is no one set rule to apply to all. Contact us and we would be glad to review your needs.
- What is your typical process for working with a new customer?
We would like to get to know you and your needs. We do not charge by hour - rather, by scope of work. There is no rushing or working against the clock. We schedule an in-home estimate with one of the owners, who review your needs, quote, and schedule on the spot... We are always available via phone, text, web chat, and receptionist service.
- What education and/or training do you have that relates to your work?
Crystal Clean Green Cleaning (CCGC) is pleased to announce that the company has attained three separate certifications from The International Janitorial Cleaning Services Association. The International Janitorial Cleaning Services Association (IJCSA) promotes professionalism and ethics in the janitorial and cleaning services industry. Green Cleaning Company Certification promotes knowledge and incorporation of safe green practices, training, and regulations. The training and certification program adheres to the United States Environmental Protection Agency. Customer Service Certification Program promotes professionalism in customer service and employee skills training. Chemical Hazards Certification Program promotes technical terms and concepts to understand chemical hazards, identify potential hazards, and determine proper protection for customers and employees. IJCSA members agree to be bound and provide: -Customer satisfaction -Professionalism in attitude, ethics and work habits -Continuous improvement in professional aptitude through education and training -Provide a safe environment for employees and customers -Perform superior work and to seek assistance when needed