FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes. Our standard service call rate is $99.00. There are no hidden gas fees, trip charges or surcharge. Above that you only pay for the parts needed if any. 95% of jobs are less than $200 total and most are actually under $150.
- What is your typical process for working with a new customer?
There are two standard procedures. For a service call we simply come out and generally just fix at time of service. Our service trucks are fully stocked so most of the time we can take care of the customer in one trip. For a new door we offer free on site estimates.
- How did you get started doing this type of work?
I originally got into this profession at the age of 18. At the time I was really just looking for a job to get through college. I quickly found out that I enjoyed fixing and replacing garage doors. I was able to help people. I also was able to take pride in making poeples houses transform in a matter of hours.