FAQs
- What advice would you give a customer looking to hire a provider in your area of work?
1. Know your budget. (What's it worth to you to solve the issue?) 2. Know your prospective consultant. (Look up on Google. Visit website. Meet on phone for brief chat.) 3. Look for a track record. (How long in business? What kind of clients? Any like me? What about references or testimonials?) 4. Be willing to educate the consultant you pick. (Build in a brief discovery period so the consultant can learn what s/he needs to know to help you.) 5. Always start with your financials. (They are the map of your reality. If you don't have them, ask the consultant to help you generate them. If you do have them share with the consultant at the first meeting.) 6. Ask for a work plan with milestones (and deliverables if appropriate) before agreeing to the payment schedule. (It will help you see what you can plan on getting for the money you spend. Any consultant worth their salt will be happy to oblige. If not, that's not the right consultant to pick.) 8. What does the consultant think you should pay? (It's not so much about hourly rate and/or number of hours, but more about how you would feel either way when it comes time to pay the bills. Does it feel too expensive? Ask the consultant what they can do for what you can afford? Does it seem to cheap? Refer back to the work plan. If it seems like a lot of work for little money, you may want to look at a competitive proposal.) 8. Get it all in writing. (A contract isn't for forcing anybody to do anything. It's for remembering later what you actually agreed to in the beginning. It helps minimize the chance of trouble over different interpretations and memories.)