FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our monthly management fee is 10% of the rent amount collected. We retain 100% of all late fees charged to the tenant. This covers our time spent collecting from the tenants when they are delinquent. There is an initial (one-time) setup fee of $75.00. This covers the amount of time and expense getting your property inspected, input into our property management software, and getting it setup on our various marketing websites. We charge a one-time leasing fee for each new lease agreement. If we procure the tenant through our marketing efforts, the leasing fee is 50% of the monthly base rent amount. Additionally, there is a minimum monthly management fee of $75.00. If your property rent out for more than $750/month (at 10% management fee), the minimum management fee of $75.00/month only applies when your property is vacant. The reason that we charge this is that we have to pay for advertising the property during vacancy periods and this helps cover those costs.
- What is your typical process for working with a new customer?
Our first steps: 1. With property owners who are looking for management services, would begin by having a telephone discussion about the property and their reasons for wanting to rent. If we feel that the property fits our company standards, then we will schedule an appointment with the owner to view the property. 2. With tenants, the first step is for them to view our available inventory. If there is a property that fits their needs and they are willing to sign a 12-month lease agreement, we encourage them to complete the application process, gain approval, and submit their deposit to secure the home. Then, we will determine the best move in date based on availability.
- What education and/or training do you have that relates to your work?
We hold a real estate license in both North Carolina and South Carolina.