Kelley's Desert Storm Cleaning
Introduction: We have a Rotary Jet Extraction, the 360XL is designed for high performance carpet cleaning. The 360XL has multiple cleaning head options, a telescoping handle and weighs 68lbs. The Swoop Glide A vacuum shoes eliminate over-spray while deep cleaning the carpet with unparalleled results.
Customer service is about creating a relationship of trust and loyalty beyond the immediate interaction
Customer service is a company-wide philosophy about understanding the customer and what they want and need
It is what a company does to meet and exceed customer expectations
Customer service is the process of helping people find what they want during the entire transaction cycle
Overview
4 employees
31 years in business
Payment methods
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Featured Projects
5 photos
Specialties
Cleaning method
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Reviews
3.7
3 reviews
5
67%
4
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3
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2
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1
33%
Daniel K.
Feb 2, 2016
Ronald M.
Need Steam Cleaning
"Daniel came out and did the carpet despite the fact we didn't have hot water at the time. After we got the gas hooked up and had hot water, He came out early Sat. morning and went over out badly soiled carpets again. He did an excellent job and was very conscientious. I would recommend him to anyone."
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November 15, 2015
Lisa l.
Need Window Cleaning
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November 12, 2015
Lori H.
Need Window Cleaning
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November 11, 2015
Toni v.
Need Window Cleaning
"Daniel was able to accommodate my request for a super rush job. He was on time, very pleasant, and he did a great job! Highly recommend! Will hire him again for sure!"
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November 8, 2015
Nevin M.
Need Steam Cleaning
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November 5, 2015
Debbie M.
Need Window Cleaner
"We had the windows cleaned by Daniel, he did an awesome job. He cleaned windows, screens and wood blinds they look great! We bought a home that needed a lot of cleaning. I had the grout cleaned by another company while Daniel was there. The grout didn't come out well. Daniel recommended that we paint the grout. It not only paints but seals it. So Daniel did the grout. Cannot tell you how happy we are, it looks like new flooring! I was so worried we would need to replace flooring. Daniel was a pleasure to work with. Thank you so much for all you did. I will be using him again!"
Thank you very much Delete response
August 22, 2015
Matt M.
Need a Window Cleaner
"Daniel cleaned my windows inside and outside and also used his commercial grade steamer to clean about 3200 square feet of tile (pretty much entire inside of the house). This was an all day job and Daniel did great work
Overall great job and a fair price!
I highly recommend Daniel Kelley."
Thank you very much Delete response
June 8, 2015
Sarah S.
Need a Carpet Cleaner
"Daniel was great. He was on time and did an amazing job! Thank you for all your hard work."
Thank You Delete response
May 24, 2015
Scott B.
Need tile and grout cleaning
"I had Daniel clean the tile and the carpet. He did a wonderful job. The carpet was pretty dirty in one room and he got it back to looking new. I had light grout with my tile and he got it back to looking as it was originally. I would use him again."
thank you for the opportunity Delete response
May 18, 2015
Steven F.
Need carpet cleaning
"Daniel is an exceptional man. Very professional and really cares about his customers. I would absolutely recommend him to anyone who needs carpet or tlie cleaned."
thank you for the opportunity Delete response
May 13, 2015
Cindy W.
Need window cleaning
"Mr Kelly honored the quote in terms of window washing. However, the original quote included cleaning of screens. He stated because we removed the screens (for his convenience) he assumed we no longer wanted the screens cleaned. This occurred because I was not on site during services. I would recommend being very clear with this contractor and be onsite during deliverry of services."
thank you for your feedback the price that I gave you was for the windows inside and out and also the screens regular when I got there the screens was off the windows you said the screen was in the back apparently back where I didn't see the problem with that is that I didn't take them off I didn't know where they were at and nobody told me if I would have took them off I would have clean them and put them back on there thank you for your concern Delete response
May 11, 2015
Kimberly S.
Need window cleaning
"Daniel did an amazing job! He was efficient, timely and a joy to have in my house!"
Thank You Delete response
April 21, 2015
Fred W.
Need Carpet Cleaning Services
"Daniel did an excellent job on my carpets. I honestly didn't think they come out as well as they did. His machine is a killer.
The couch is give an 8/10 (as it still had a little "dog" smell). To be fair, the couch is much better than it was before looks wise. Addtionally, Daniel is a really nice guy & fun to talk to. Showed up on time, did the work in an efficient, timely manner. I would highly recommend hiring him."
thank Delete response
April 17, 2015
Mike M.
Need window cleaning
"High quality work and shows up when he says he will."
Thank You Mike Delete response
April 7, 2015
Kelly J.
Need a Window Cleaner
"Daniel was very friendly and did an excellent job for me. I will use him again, and would recommend him to others."
thank you very much kelly Delete response
April 6, 2015
Owena C.
Need Steam Cleaning Services
"Daniel is very hard working and so through not to mention he is a gentlemen through and through. I just think he is a very good man very trustworthy."
thank you very much Delete response
March 20, 2015
Isobel R.
Need window cleaning
Isobel Thank You Delete response
March 20, 2015
Jamie K.
Need a Carpet Cleaning Specialist
"Daniel showed up right on time.
Was very friendly and polite.
Cleaning method was hot water extraction so requires tapping into the hot water from the washing machine. No problem for us but should be told to customers in case their washing machine isn't near the area being cleaned. Takes a bit longer to dry as well, full 24 hours to dry.
Only thing to do differently would be putting down a towel or tape off the hard surface areas that the carpet meets up too. After the cleaning the cleaning solution got on the tile where the carpet met up to it and left a film that was hard to get off in some areas. At minimum should get wiped up promptly before it dries.
Overall was a good experience. Carpet looks great."
thank you very much Delete response
March 20, 2015
Charles T.
Need window cleaning
"Cleaned perfectly our. 30 windows seven of which are high French windows. Daniel is very thorough and explains in detail his procedure and any appropriate adjustments. We are very pleased with his work and will definitely hire him again."
thank you very much Delete response
March 4, 2015
Wendy H.
Need Window Cleaning Services
"Daniel was great to work with. He had a wonderful attitude. The windows are sparkling clean!! Very professional."
thank you very much Delete response
February 22, 2015
Janette M.
Need window cleaning
"Daniel was prompt, friendly and accommodating. The windows looked great when he was finished."
thank you very much Delete response
February 7, 2015
Ashley d.
Need window cleaning
"Daniel was able to come out same day to clean my windows. Amazing job! Very pleasant and professional, price was reasonable and below competitors as well. I will definitely be hiring this company for any of my future janitorial needs!"
thank you very much Ashley Delete response
February 7, 2015
Holly F.
Need carpet cleaning
thank you very much Holly Delete response
January 30, 2015
Russ K.
Need tile and grout cleaning
Russ Thank You Delete response
January 25, 2015
Eileen B.
Need window cleaning
"Daniel helped me out by being available the next day. He was professional and did a wonderful job. I would definitely recommend him to family and friends. He
also gave me an estimate before he came."
thank you very much Eileen Delete response
January 19, 2015
Jessica G.
Need Commercial Cleaning Services
"I called this team out to give me a bid on a large industrial cleaning job. This husband and wife team was pleasant, prompt and accommodating. Their friendly demeanor put me at ease and I knew I was in good hands. Recommended."
thank you very much Jessica Delete response
January 5, 2015
Joseph B.
Need tile and grout cleaning
"Daniel was very professional, on time, and did quality work. The windows were very clean and the tile floors shined."
thank you very much Joseph Delete response
December 22, 2014
Victor B.
Need window cleaning
Thank You Victor Delete response
December 22, 2014
Maria R.
Need window cleaning
"Daniel was on time, respectful and did an extraordinary job. Don't need to look around anymore, will have him back with my eyes closed"
Thank You Maria Delete response
December 18, 2014
Carmen T.
Need window cleaning
"Daniel was on time, professional and did an excellent job on my windows! Would highly recommend him!"
Carmen Thank You Delete response
December 5, 2014
Jim P.
Need Window Cleaning Services
"Nice guy, but he didn't do all the windows - only the ones he could reach without a ladder or moving anything."
thank you for your response when I got there I counted all the windows and I told you because of how those windows are setting I didn't feel comfortable getting them that was my call
Kathy G.
Apr 13, 2014
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Hired on Thumbtack
Hired on Thumbtack
They claimed I hired them but I didnt
Kelley's Desert Storm Cleaning's reply
When you look at your leads tell you if your hired or not so on this lead said I was hired so I want to open it that's it Thank You!
Tile and Grout Cleaning
Laurie C.
Jun 1, 2014
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Hired on Thumbtack
Hired on Thumbtack
Daniel of Kelley's Desert Storm cleaning did an excellent job with the move out carpet cleaning I requested. He was able to fit me in with the short time notice I gave him and charged reasonable rates. The whole house carpet cleaning took less than 4 hours. I'm very happy with his service, friendliness and professionalism and would hire him again. Laurie C.
Carpet Cleaning