Master Janitorial Service

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Introduction: We have been in business longer than most janitorial service companies. We have improved our cleaning systems and procedures over the decades and are able to give all of our clients the highest level of cleaning service. Many businesses go through many janitorial service contractors before they find the one that meets their needs. We love the fact that when a prospective client hires our service they love our service, meet or exceed their expectations, and we end up with a great mutual working relationship.

Overview

Hired 31 times

Background checked

75 employees

54 years in business

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.7

11 reviews

5

73%

4

27%

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Read reviews that mention:

Jaina S.

Dec 21, 2014

Best janitorial service company we have EVER had and we have been in business for 23 years ! We have used them for nearly a year now and are very, very satisfied with their service. I dont give 5 star reviews lightly but this company absolutely deserves a 5 star rating for their superior cleaning and outstanding customer service. They are not cheap or high end as far as price, pretty moderately priced and worth every penny ! When their sales person Lisa presented their proposal, she spoke so highly and confidently of their service. Frankly, Ive heard the same from other sales people. Their price was great and I made sure I called all their referencesall of them gave glowing reviews so I hired these and am I sure glad I did ! The office staff has always been so accommodating to the occasional changes we need in our cleaning schedule. They always come through for us even when we contact them the last minute ! Thank you guys for doing such a wonderful job for us ALL the time !!!

Maria D.

Feb 9, 2015

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Hired on Thumbtack

We have been using Master Janitorial for approximately 1 year and we have been extremely pleased with the professional service. Our support team has been courteous an the service level is outstanding.

Commercial Cleaning

Feliks S.

Dec 21, 2014

Really impressed with the level of quality they have given me for the past 3 years. Prior to hiring Master Janitorial Service, we were switching janitorial service companies like every 2-3 months. They all started great and then the level of service died off after a month or so. But with this company, they have always given me a consistent level of cleaning. We have been approached by many of their competitors but we will never switch. We are very impressed with the cleaning crew and the very experienced supervisor that monitors their cleaning. Their customer service is excellent as well always very courteous and very friendly. They call me every couple of weeks to make sure we are totally satisfied and they come out to meet me once a month to inspect our building. I would highly recommend these guys to any company looking for a stress-free experience with their janitorial service !!!

Rita P.

Jan 7, 2015

Found these guys through Google and very glad we did. The price was the best by far compared to the other companies that gave us a bid. The team is very professional and never comes in late, they do a great job (even some detail work we weren't even expecting) and are very pleasant to deal with. Can't go wrong with this janitorial service !!!

Michael H.

May 18, 2017

We moved into our Tustin, CA location in 2014 and we had a janitorial service picked a little before our grand opening. The service started off as adequate and it deteriorated to the point that we had to make a change after numerous complaints about their service. Enter Master Janitorial. They set an appointment, we met and from that moment I knew we were in good hands. Lisa and Nora were so communicative and explained what they could do and when they could do it. We immediately hired them for our janitorial needs and I can say without doubt we should have done this so much earlier. We have used them for some additional service and they have also been top notch.' I would highly recommend them for your janitorial needs down the line. They are awesome! Michael Henderson Office Manager/CS Coordinator, Multivac Inc.

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Background Check

Jay Rao

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer a monthly fee for the frequency of cleaning requested. We can offer you alternate pricing should your frequency needs change in the future.
What is your typical process for working with a new customer?
We sit down with each new client to go over any special needs which they may have, whether it is a particular service request or timing request.
What education and/or training do you have that relates to your work?
Our management stays in tune with the latest developments in our industry. They attend seminars and lectures frequently.

Master Janitorial Service

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