Maryland Computer Store

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Computer issue

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Desktop or laptop

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Introduction: Our work stands out because first and foremost, we are honest with our customers. If your computer is too far gone to be repaired or if the repair will cost more than the computer is worth, we will tell you right up front - no charge. There are no surprises when you receive the bill. All of the costs are noted before we begin the work, and you approve any additional needs. Maryland Computer Store is a professional company with more than 15 years of experience in the repair and servicing of PCs and laptops with issues. Virus removal, screen replacement, upgrades, general system clean-up, we do it all. Securing and protecting your data is our top priority!

Overview

Hired 1 time

8 employees

9 years in business

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Specialties

Computer type

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Computer issue

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Reviews

5.0

1 review

5

100%

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Ernest F.

Mar 23, 2016

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Hired on Thumbtack

Dennis is great. We discussed what was going to be accomplished and he then said that all data and files would be saved into a new file. My computer was done correctly, on time and now works great. The price for the services rendered was fair. I will be returning to the Maryland Computer Store for any further services I need. Thanks Dennis and staff

Computer Repair

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
$99 for any virus removal. Includes removal of the virus(es), repair of the operating system, removal of all junk ware and malicious programs, and installation of all Windows updates.
What education and/or training do you have that relates to your work?
Microsoft Certified, Dell Certified, HP/Compaq Certified, Cisco Certified
How did you get started doing this type of work?
I was a software engineer for many years, and didn't know much about the hardware or viruses. Until one day in 2007, when my laptop contracted a virus. I took it to a Geek Squad location where they assured me that they could get rid of the virus. When I got my laptop back I found that they completely wiped my hard drive including all of my pictures, files and programs. I WAS FURIOUS! They never even bothered to back up my data! When I confronted them, I was told that "this is their standard practice." From that day forward, I learned everything possible about the RIGHT WAY to remove viruses, repair operating systems, and get computers running as good as new. By the way, the Geek Squad's model is still to wipe the hard drive first and ask questions later.