ServiceMaster Clean

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Plumbing relocation

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Introduction: Follow up. Communication will make or break a company. Listening and following up along with our staff makes us different. We all come from various customer service backgrounds and know the importance of listening to our clients. "Don't fear your competition...fear you customers." - RyanBlair " Remember that you are not safe. Even if you are on the right track, you will get run over if you just sit there." - Will Rogers The daily challenge. From meeting deadlines, to assisting our employees, to meeting and assessing our client's needs. It all makes for an ever changing environment. To be successful we must thrive on the environment....and we do.

Overview

30 employees

95 years in business

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FAQs

What education and/or training do you have that relates to your work?
I have years of sales data in my laptop, but also take courses like Six Sigma to update my knowledge. I also subscribe to a variety of newsletters to keep me up on our industry.
How did you get started doing this type of work?
Through a friend that was already in the business. It allowed me to use my many years of management and sales practices to create a business culture that is creative and thinks outside the box.
What types of customers have you worked with?
The jobs most commonly done depend on the season. Janitorial service is always present. When it's warm outside we work a large amount on fire and smoke damage. We also work on water mitigation. Along with the damage control work, we have to do our pack out work. (packing of furniture and storage)