FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No Recovery, No Fee—It’s That Simple. We operate on a contingent fee basis. That means we never send you a bill, we don't charge our clients for telephone calls, and if we don't win then you don't pay our firm. Not one dime. This allows anyone to be able to afford to hire a lawyer.
- What is your typical process for working with a new customer?
Potential clients call our firm and speak with an actual attorney about their case, not a paralegal and not a secretary. This helps us diagnose the situation to see if we think we can help. If so, we will email over a retainer agreement to get to work on your case as fast as possible.
- What education and/or training do you have that relates to your work?
Most states require lawyers to participate in a minimum number of continuing legal education hours every year. Attorney Joe Klenofsky regularly participates in far beyond the required hours of continuing legal education by traveling all over the United States and attending the most cutting edge personal injury seminars and trial colleges.