Safe Mode Computers

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Introduction: Our services stand out from our competitors' due to our very personal approach and work ethic. Your computer problem is our computer problem. We strive very hard on customer service, pricing, and repairing your computer in a very timely manner. Safe Mode Computers charges a flat rate fee much more affordable than any other shops in town. Plus we provide free pick-up and delivery of your computer if it needs repairs at our shop. We are also a service-connected disabled veteran owned company. I enjoy helping others without taking advantage of their situation. Nowadays that's hard to find. Most computer stores in the Huntsville area are very over-priced, not to mention their customer service lacks quite a lot. The satisfaction of helping solve customers' computer problems is what we thrive on.

Overview

Hired 2 times

5 employees

12 years in business

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Reviews

5.0

2 reviews

5

100%

4

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1

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Brian K.

Feb 24, 2015

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Hired on Thumbtack

PC Computer Repair

Vira C.

Aug 7, 2014

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Hired on Thumbtack

Chris diagnosed and repaired my computer in less than a day, and his prices are very reasonable. He even provided pickup and delivery, which was extremely helpful for me. I would recommend him to anybody!

Computer Repair

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Safe Mode Computers charges a flat rate price that's much more affordable than other repair companies in town. If we say it will take 2 hours to fix and it actually takes 4 hours, then you still pay for only 2 hours. We provide a guarantee that no one else in town does- if you're not completely satisfied, we'll give you a 25% off of your service.
What is your typical process for working with a new customer?
Introducing our company to a new customer, a brief background of our services, and establishing a professional relationship. Also we like to educate our customers' on some ins and outs of using and maintining they're computer.
What education and/or training do you have that relates to your work?
We have numerous certifications through CompTia that require continuing education in order to keep them current. We also have numerous Dell, HP, and IBM certifications for dekstop repairs.