Q. Describe the most common types of jobs you do for your clients.
A. We tend to build homes between 2500 sq. ft. all the way up to 10,000 sq. ft. Our average home is 3,000-4,500 sq. ft. But we have built smaller homes in the past for folks.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Do your research, so many builders have gone bankrupt only to start up again, or had liens filed against them and now no longer have terms with suppliers and sub-contractors. Ask questions, make sure your builder has 30 day terms with suppliers, references, insurance, and is a member of accredited groups like the BBB and HBA. If they don't have 30 day terms or aren't members ask why not after all this is your home, your project and your money! Check to make sure the builder's license is current with the State and that he or she has both liability and workers comp. insurance. Ask if they use a foreman and if so how often is the Builder on site, your not paying for the B team, you always want the A team!
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. That builders can "mark up" or "pad" bills. Insist on controlling the checkbook at all times. After all its your money and your home. Builders need to supply ALL invoices to the homeowner before payment.
Q. What questions should a consumer ask to hire the right service professional?
A. 1. Have you ever been bankrupt, sued, or had liens filed against you or your company?
2. How long have you been in business and how many homes have you built?
3. Do you belong to the BBB, HBA, and Chamber of Commerce? If not why?
4. Do you have 30 day terms with your suppliers?
5. Can you provide a copy of your current State license, liability insurance and workers comp insurance?
6. Can you give me 5 referrals and projects I can see?
Q. Why does your work stand out from others who do what you do?
A. Our workmanship speaks for itself. In the last three years alone Celtic has been voted on by the NW Arkansas public in Citiscapes magazine, AY magazine, and in At Home in Arkansas magazine, winning the 2012, 2011 and 2010 Builder of the Year and 2012 and 2011 Top Ten Builder in the State. In the 2011 Parade of Homes "Peoples Choice" awards Celtic swept the competition taking home all 5 catagories. Celtic was also featured on the cover of Building Arkansas Magazine, Builder/Architect Magazine, and Vertical Magazine. We go the extra mile to make our homes stand out both in style and energy efficiency.
Q. What is your greatest strength?
A. Communication! I give my cell phone to all my clients, I do not use a foreman and I keep my company small in order to give my time to the projects. I return calls on the same day, communication is key to a custom home!