Q. Describe the most common types of jobs you do for your clients.
A. Sales, Service and Installations for DIRECTV, DISH, Shaw DirecTV, Bell Express, Excede, Hughes, and Home Theater Systems for Residential & Commercial.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Due to the fact we have been in the Satellite TV business since 1994 and since the inception of both DIRECTV & DISH Network services and our staff's collective experience of over 55 years, we know, when you call us for advise you will get straight talk that will help you make an informed decision on which provider of service is best suited for your home or business. Please call us, or visit us at 6363 W Bell Rd. Glendale Az. 85308.
Q. What questions should a consumer ask to hire the right service professional?
A. 1. Wkat are the current National promotions for both DIRECTV & DISH Network.
2. Ask questions regarding the equipments HD and or DVR funtionality.
3. Monthly cost during and after promotions expires.
4. Lease vs owning equipment.
5. Traveling with equipment in RV or RV.
6. Early termination fees.
7. Why go with a local company vs the National Company.
8. What referral programs are in place.
9. What are the advantages vs the draw backs for satellite delivered service vs cable.
Q. Why does your work stand out from others who do what you do?
A. Experience. Servicng the Valley since 1994. We have serviced & installed over 100,000 satellite TV receivers.
We are an A+ accredited business with the BBB since 1996.
Q. What do you like most about your job?
A. Knowing our customers will enjoy the sales, installation and over experience in doing business with us.
We are pleased when the process is completed and the customer is excited about all of their choices we assisted with them making.
Q. What questions do customers most commonly ask you? What's your answer?
A. All questions asked of us are answered with honesty in an effort to help the customer make an informed decission.
I can not think of any questions we do not know or can get the answer to.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. We attend as many industry related seminars, trade shows, DISH NetworksTeam Summits, DIRECTVS Revolutions, C.E.S. shows, and other road shows held each year. We also subscribe to all of the industry publications, and forums to keep up with the industries changing technologies.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Go do something else. . . . WE GOT THIS COVERED!.
Q. What is your greatest strength?