FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I wouldn't say that our pricing system is complicated, but it is customized for our clients. For all our on-going clients, we complete an in-home consultation so we can get to know exactly what you want done. We take detailed notes, and then create a customized checklist for the team member who comes in to complete your service. There is nothing cookie-cutter about the way we do business, and that starts with how we price jobs.
- What types of customers have you worked with?
The majority of our clients have us visit their homes on a weekly or bi-weekly schedule. Some of our clients already have their house picked up when we arrive, but most of the families we work with enjoy that we will put things away where they belong. Many of our clients also have us help with their dishes and laundry. We may simply change and wash the sheets, or we may help by washing, drying, and putting away their clothes too.
- What advice would you give a customer looking to hire a provider in your area of work?
Protect yourself! A cheap price in this industry typically means that there are corners being cut. Make sure the provider you choose carries LIABILITY insurance in case they break something, BONDING insurance in case one of their employees steals from your home, does BACKGROUND CHECKS on their employees, and has WORKER'S COMPENSATION PLAN in case one of their employees gets hurt in your house. Choosing a provider who cares about protecting their clients will cost a little more up front, but often times saves consumers in the long run!