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Barbara Scheele

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We specialize in the sales, installation, tune-ups and repairs of new and used brand name heating and air conditioning units. We provide free estimates. We are family owned and operated in the Phoenix Metro Area. No job too large or too small. We have experienced and licensed technicians. We guarantee our work and pride ourselves in personalizing ourselves with our customers, and strive on serving you and all of your needs as promptly and as thoroughly humanly possible. So give us a call and set yourself up an appointment. Let us take care of all of your heating and air conditioning needs. Guaranteed service with more than just a smile. Tell them Judy sent ya and get a tune-up for the small price of $39.99. We also offer preventive maintenance contracts to fit your needs. And we are members of the BBB, owned and operated by Michael and Barbara Scheele.
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Reviews
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Bruce N.
May 14, 2015
The owners of SunStar Heating and Aire, Barbara and Kevin Sheele are documented criminals. They both have IRS liens against them. Kevin has a drug conviction and an order of protection against him. Most customers trust that somehow these types of criminals will not be allowed to be in a business. This is inaccurate thinking. Not only did Kevin Sheele do a terrible job of installing a new air conditioning unit, he also left an outright mess. I would never recommend this company to anyone. They will be your worst nightmare. With all of the many negative comments and horror stories over the years on the Internet about this company, they are going out of business. They had a choice to do business the honest way and they chose not to do that. They are dearly paying for that now.
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Baxter P.
Jan 27, 2016
Barb ripped me off.
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Jim B.
Jul 15, 2016
The first indication of trouble with Barbara Sheele and Sunstar Heating Aire was a semi-hostile greeting. We always felt uncomfortable and intimidated by Barb Sheele. Her anxious first question was about how she would be paid. Not, what’s wrong, how can she help, etc. Finally, when they did show up, they were one hour late. While they were working on the unit, we went to just see how they were doing, they ignored us. Additionally, their foul choice of words was insulting. We also don’t appreciate their spitting when they talk and all smoking. Speed was more important to their service technicians versus quality and completing the job the correct way. They tried to switch one unit for another. If you are extremely desperate and have no choice, just watch these people very close.
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Peter F.
Jul 29, 2016
This company, Sunstar Heating & Aire, will be a big problem for you. If you go to the BBB site, type in their name, look under the under their Customer Reviews tab, you can read the numerous issues over the years. Additionally, if you look on sites like Facebook, Yelp, Yahoo, Topix, Yellow Pages, Super Pages, Home Advisor, Porch, Trust Link and many more, you’ll see the horrific reviews for Sunstar Heating and Aire for many years. I discovered all of this too late. If you want good service, you really need to go to an established reputable company like George Brazil, Howard Air, Hendels, Sun Devil Heating & Cooling, Croffoot Heating and Air Conditioning , etc. Sunstar Heating & Aire will try to take advantage of you.
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Cindy W.
Jan 13, 2017
It is with great displeasure and disgust, we dealt with the company SUNSTAR HEATING and AIRE with their owner BARBARA SHEELE. The initial irritation began with our expectation of their service employees to show up on time. Normally, that would have not been overshadowed. However, SUNSTAR HEATING and AIRE out did themselves by wrongly working on our system. Specifically, their misdiagnosis of our pilot light problem for our heater. Their ineptitude and high level of being arrogant caused us severe problems. After finally being fed up with their issues, we received proper, professional assistance from Evans Air Conditioning and Heating. The difference between these two companies is like the difference between a bicycle and a helicopter. Ironically, the service fees from both companies are the same but the service is much, much different.