Q. Describe the most common types of jobs you do for your clients.
A. Perfection Mobile Detailing & Auto Care LLC really focuses on doing complete details. Even though we offer many A-La-Carte options the majority of our customers contact us for a complete detail. We have many clients that call us on a weekly or bi-weekly basis that just want a simple car wash after we have completely detailed their car. Our clients like to keep their cars looking in brand new condition after we completely detail their car and get their vehicle looking in brand new condition.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Your vehicle is your second biggest investment in your life. The most important advice I could give to a potential customer would be 2 things. Just like anything else make sure the company you are dealing with is LICENSED & INSURED in your state just to have the extra sense of security in case something happens to go wrong, which if the detailer is not experienced they can burn the paint on your vehicle down to the metal when buffing the paint, control buttons can fall off, electrical problems can happen if the detailer isn't careful while cleaning the engine, amongst many other things that can possibly go wrong during the washing or detailing process. PERFECTION MOBILE DETAILING & AUTO CARE LLC IS LICENSED & INSURED IN THE STATE OF ARIZONA.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. As with anything you get what you pay for. You can take your car to a car wash & have it completely detailed & it leaves in worse condition then when you first got to the car wash, for instances detailers at car washes are paid minimum wage & they don't care what the vehicle looks like afterwards cause they in essence aren't getting the money that is charged for the detail work. I worked at Danny's Family & Francis & Sons Car Wash and have seen many many cars that leave with swirl marks, burnt paint, buffing compound or wax left in the cracks, crevices & emblems. Along with windows so smeared you can hardly dee out of them just a few for example. Hope this is helpfull to everyone & want everyone to know that all the above & bad experiences you've had getting a vehicle detailed at a car wash will never happen when we detail any of our clients vehicles. All of our clients vehicles are done to PERFECTION!!!!
Q. What important information should buyers have thought through before seeking you out?
A. Perfection Mobile Detailing & Auto Care's price list is all based on cars. SUV's and larger vehicles are $10 extra to cover the extra price of labor and materials. Also for cars that are in pretty bad shape will also incure a $10 extra fee to also cover the extra labor and material costs. Only about 20% of our clients are charged an up fee. Perfection Mobile Detailing & Auto Care does everything possible to not have to charge any additional fees but, under certain circumstances their is no other option. We greatly appreciate our clients understanding. Thank You
Q. Why does your work stand out from others who do what you do?
A. We guarantee all of our work to our customer's satisfaction before any payment is accepted.
Q. What do you like most about your job?
A. I love looking at a dirty car & seeing the improvement by detailing it. Turning faded dirty paint into looking like it just came off the showroom floor & turning interiors from stained & dirty to looking brand new.
Q. What questions do customers most commonly ask you? What's your answer?
A. How much are your prices? Perfection Mobile Detailing & Auto Care has a whole invoice of prices. Our washes start off at $15 & goes up from their depending on what services want/need to be done. All prices are dependent on size and or condition of vehicle.
Q. Do you have a favorite story from your work?
A. We had a customer selling a 1999 BMW 323i and had gotten a quote from a dealership on trading his vehicle in. Because their were scratches on the paint and because the paint was oxidizing along with the interior upholstery having stains and ground in dirt on the arm rests the dealership considered the car to be in fair condition. Mike had given us a call to see what we could do with his vehicle. We completely detailed his vehicle almost back to new condition. He then took his vehicle back to the dealership they told Mike his car was in excellent shape. In essence he got an extra $1720 for his trade in by having Perfection Mobile Detailing & Auto Care completely detailing his vehicle.
Q. What do you wish customers knew about you or your profession?
A. In my profession word of mouth generates more revenue than any advertising ever could. Perfection Mobile Detailing & Auto Care offers a compensation for any referrals that existing customers send to us. I tell all my clients to feel free to shop around. I love people getting other quotes for detailing their vehicle and calling us back and telling us we're so much more reasonably priced than any other mobile detailing company & car wash company. Which is why Perfection Mobile Detailing & Auto Care offer a price comparison guarantee. If any of our clients can find a cheaper price for the same services we will match that price plus give an additional 10% off.
Q. How did you decide to get in your line of work?
A. I came to the realization after working at two of the biggest car wash companies in Phoenix that time was always an issue when a customer wanted their car detailed. That's why Perfection Mobile Detailing & Auto Care LLC will come out to any physical address in the Phoenix Metro Area. We do a lot of business with golfers while they're out playing golf we detail their car so in essence our customer's kill two birds with one stone, we also do a lot of work at corporate buildings or any place that oue clients work. This allows our clients to get their car washed or detailed without even having tol eave the parking lot of their work. We will come out to any physical address. We do everything possible to make the experience of getting your car washed or detailed as pain free as possible.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. Yes, myself along with all the employees at Perfection Mobile Detailing & Auto Care attend monthly classes that are given by Pro Products/Chemicals Distribution center for all new products and or chemicals that come out on a monthly basis. We are educated on all the latest technologies and products in the washing and detailing industry. We are also educated on what each product does, how to use the product, and the benefit it gives to our clients.