Cabinet Refacing & Woodworking

Q. What advice do you have for a customer looking to hire a provider like you?

A. Look at quality and price, the big box stores provide, lower quality at a much higher price, the low ball bids, use low quality material, and are often, not properly insured for what they do. WE on the other hand, are fully insured/licensed/bonded, and we offer high quality products and installation. We often do modifications, or standard items that other companies, will not provide.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. IN Refacing, you really must go with a high quality product and high quality installer, to get, that custom looking kitchen. We have Kitchens here in the valley that are 7 years old, and they look as new today, as they did the day we got done. We have had to fix many, kitchens, where, the low end bidder's work was substandard, and "has issues" after only a year after installation, and the refacer is no longer in business. We have been called into jobs, where, they are in the middle of the job and the customer was so unhappy with how the job was going, they kicked the low end bidder out, and then decided to go with us, because of our high quality reputation. We have even been called in after a job was completed, and asked if we could do anything with it? Even though the refacer used high quality material, the installation was so bad, it looked like someone's first attempt at refacing. So we kept all the doors and drawer fronts, and redid the cabinet box's, the customer, was so happy with the job, she could not believe, that the same doors and drawer fronts were used, because, it looked like a high end Kitchen now, instead of a house trailer kitchen.

Q. Why does your work stand out from others who do what you do?

A. High quality service, and pride in our work. Our price, beats most of our competition, We are license bonded and insured. ROC 234024 We also provide, Granite Countertops to complete, your total new Kitchen look

Q. What do you like most about your job?

A. We LOVE what we do, and do what we LOVE, we take a lot of pride in our product and service. Sense we love what we do, you can rest assured, that we will do a great job for you, because if it's not good enough for us, it's not good enough for you. We go the "extra mile" for our customers, we have never had an unhappy customer! We pride ourselves in our great service and high quality product.

Q. What questions do customers most commonly ask you? What's your answer?

A. Why should we use you, if you cost more than the low end refacer? Because, we provide, the highest quality product, and service, and take great pride, in the detail of the work. How can you beat the Big Box stores in price? Because they have, many layers of sub-contractors, we do not use sub-contractors, your sales person, is the installation person, you only deal with one person, verses, half a dozen, where no one know what's going on. Are you Insured? Yes, we are licensed/bonded and insured, when dealing with other companies, there is a gap in insurance coverage, as, almost all sub-contractors do not carry commercial insurance on their mode of transportation, thereby, when your kitchen is being delivered, there is no insurance coverage in case of an accident. Another major gap in coverage is when the low cost refacer, does their own finishing, without the proper, OSHA and EPA requirements, as the fumes are highly explosive, so they are highly regulated. Insurance companies, will not cover, any "incident" where a fire or explosion would cost the low end provider, as insurance coverage for finishing (spraying) on stains and clear finishes, is "high risk" and hard to get coverage, unless you have a separate building, that is made of block.

Q. Do you have a favorite story from your work?

A. We had a customer that got transferred back to the Midwest, between signing the contract, and installing the product. So they had to put the house on the market, there were, 3 homes on the street for sale, between $750,000 and $800,000 our customer was able to advertise, solid Cherry Cabinets, while the other 2 homes had the original cabinets installed by the builder. The house sold within 30 days, and the reason, given was the solid Cherry Cabinets, the people were thrilled to find a home with solid cherry, instead of the common track home cabinets

Q. Tell us about a recent job you did that you are particularly proud of.

A. We are PROUD of EVERY job we do! Because we love what we do, and do what we love, we enjoy going to work, and every kitchen, is done as if it were done for ourselves.

Q. If you have a complicated pricing system for your service, please give all the details here.

A. Pricing for refacing, ranges from $180 a lin ft. to $450 a lin ft. this is based on your choice of wood, and style, and accessories. The average Kitchen is right around $230 a lin ft.