FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have two types of pricing. One time support issue, or a contract Service Level Agreement (SLA).
- What is your typical process for working with a new customer?
Contact Washington Technology and provide your issue or project that you would like assistance with.
- What education and/or training do you have that relates to your work?
Over 20 years hands on experience in the IT filed. My experience covers a broad range of issue from Computer Desktop/Laptop Support, Mobile, LAN/WAN Network Setup and Administration, Database, and Credit Card Terminal Setup and Support.