FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free estimates over the phone. We will come out to your home for an assessment at a $39 fee. This is waived when you sign up with us. We offer active military and senior discounts. Also multiple items can offer a discount ask us.
- What is your typical process for working with a new customer?
Over the phone we discuss the different needs. Once a price is agreed a tech is dispatched. All single pane glass repairs are done on site. Should the glass be a dual pane and or patio door. Then the unit will be ordered and installed as soon as it arrives and we coordinate with client. A minimum of 50% of invoice is due at time of invoice.
- What education and/or training do you have that relates to your work?
Our technicians have an average of 25-30 years experience.