Rey Cleaning LLC
Rey Cleaning LLC

Rey Cleaning LLC

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: I have a tremendous amount of experience (20 years+) in working as a professional in residential/commercial cleaning. My customers have almost always given me a high rating due to my honesty and professionalism. I take great pride in each and every assignment. Making my customers happy is my satisfaction. I go into a home or business and make a complete turn around in the cleanliness appearance.
Overview

Hired 5 times

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Featured Projects

15 photos

Specialties
Cleaning method

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Reviews
Good 3.8

9 reviews

5
56%
4
11%
3
0%
2
22%
1
11%


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Lupita r.
Sep 5, 2015
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Gen S.
Jun 30, 2014
Reinaldo has been cleaning my home for over 2 years now. His service is very reliable and my house looks amazing when they are finished. They go above and beyond every time they visit.
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Robbie C.
Aug 6, 2014
Reinaldo has been cleaning my house for several years now and does a great job. If you want a light cleaning job or heavy duty cleaning, he'll do it! He even does my yard at the same time. He is very honest, punctual and follows up to make sure you his work is to your standards. I am very happy with his services and highly recommend him!
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Cindy G.
Apr 15, 2015
Reinaldo is awesome! He goes above and beyond to please his customers. Currently Reinaldo cleans our home and does some landscaping for us bi weekly. I often ask for additional things to be done like hosing out the garage or cleaning out the fridge. Renaldo never says no and does everything with a smile. He is friendly and trustworthy. I highly reccomend.
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Cindy B.
Nov 17, 2014
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Hired on Thumbtack

Hired on Thumbtack

Tough to decide between one and two stars. Had him come 3 times at a rate of once a month. I wanted to find someone who would come with a team once a month. Described my house as large and that I wanted deep cleaning. Top of fans down to baseboards. He quoted me $120, showed up on time with one other person. They worked their behinds off and the house looked great. Although his quote was $120 I paid him $260. Great job, stayed long, earned the money. Next time he shows up with 3 people and a 2 year old baby. This is not what I expected and I don't want the exposure to the liability of having a child in the house. That being said, I let them stay. They did a pretty good job. BUT, this time he didn't bring his own vacuum. Now I schedule him for the third visit making it clear I didn't want any children at the house. He showed up 30 minutes late and left earlier than he had ever left. He didn't clean the top of fans until I asked and didn't wipe the baseboards he wiped a few but refused to do the rest. I paid him $200, which I frankly think was generous for 10- man hours. As his English is spotty at best he used the lady he had with him to demand more money. Just to be done and rid of him I wrote a check for the balance of $60 he felt he was owed. Oh, did I mention he only wants to be paid cash? Probably to avoid paying income tax. No, I would not use him again. Shame on me for trying to pay someone what they are worth. After writing this review I'd rather give him one star, but knowing that he did such a good job the first time I just would feel crummy doing that. Buyer beware.
Rey Cleaning LLC's reply
We do apologize the experience you had. We did clean your home in the past and you were satisfied. I tried to do my best to make sure that the areas that were very dirty were left to your satisfaction. I also made sure to let her know that if it wasn't to her liking to notify me. We again apologize that you feel like you were not taken care of, but we continue to strive for the best. As far as the cash payment there was a point in time that there was a check given, however my bank would not accept it. After a month, I went back to check in and I was paid in cash, yes this was all registered. My company is established and pays its dues. This problem that occurred is not something that we aim for nor something that happens. We do accept checks, we do accept cash and we make sure to process all of the payments. We are a trustworthy company, we are insured, and we are registered. Reinaldo H.
House Cleaning (One Time)