FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It's pretty simple. When bidding jobs I try to guestimate how long it will take. For Thinning Jobs... If I'm not climbing and not using a chainsaw I'll try to bid it so that I'll make $30/hour. If I am climbing and not using a chainsaw I'll try to bid it so that I'll make $40/hour. If I am climbing and I am using a chainsaw I'll try to bid it so that I'll make $50/hour.
- What is your typical process for working with a new customer?
One of the first things I ask is if they would like to have stuff hauled away for free using the city's Bulk Trash collection service. So I'll ask their address and find out what Bulk Trash area they're in then figure out if the bulk trash date matches the time range they would like me to render service in. Also, use their address to give them a free estimate asap.
- What education and/or training do you have that relates to your work?
My uncle was a caver which involved lots of rappelling and ascending on rope which is very similar to the tree biz. I also worked for local crew as a lighting technician which involved lots of climbing around in order to hang lights on different fixtures.