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Acoustic Innovations

Equipment needing repair or service
Repair or service needs

Responds in about 3 hours

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Why this pro?

This pro is described by customers as knowledgeable, professional, and punctual, and they provide home theater system repair and installation services along with wiring work. They've been in business for 28 years.

Summarized from the pro's profile. Review their profile for the latest.

About
Our services include: * Audio/Video Equipment Sales * Home Theater * Multi-Zone Audio/Video * Universal Remote Programming * Flat Panel Installation * Communications and Computer Networking
Overview

Hired 242 times

Serves Phoenix, AZ

Background checked

1 employee

29 years in business

Business hours

SunClosedMon9:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2025

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2018

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2016

Services offered
Equipment needing repair or service

Receivers

Speakers

TVs

DVD players

Repair or service needs

Audio problems

Video problems

System won't power on

Remote control not working

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

167 reviews

5

92%

4

5%

3

1%

2

0%

1

2%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

pro avatar
Richard F.

Aug 5, 2026

•

Hired on Thumbtack

Erich was very responsive when contacted. He spent the amount of time necessary to resolve my issue. Made sure everything worked perfectly when he left. Also educated me about my system, how it operates and future upgrade options. I would use him again. He was also punctual and very responsive, but I couldn't mark those items above.

Details: TV • System won't power on

Home Theater System Repair or Service
pro avatar
Marene H.

May 12, 2026

•

Hired on Thumbtack

This gentleman was wonderful. I finally have the TV working to my needs. He was good about explaining everything he did. Even did some extra things. I really appreciate his knowledge and ability to get the job done. Thank you for your help and listening to what I needed. Would call him again.

Details: LCD or LED • 53 to 60 inches • My home, venue, etc.

TV Repair Services
pro avatar
Brian D.

Jan 23, 2026

•

Hired on Thumbtack

We have used Erich Whitmer from Acoustic Innovations for perhaps some 20 years for our home acoustic needs. He has installed and taken care of our home surround system as we have upgraded, swapped out TV's, etc. His experience of being in this business for over 30 years has him being a walking encyclopedia of sound systems - understands the old and is current on the new. Invaluable to us. We will continue to use Erich as our indoor/outdoor needs evolve and as we keep modernizing and upgrading to the latest and greatest. Cannot begin to recommend him more highly to anyone with any acoustic needs of any kind - small or large.

Details: TV • Recessed wall mount • Surround sound system • No, I do not need to conceal wires or cables • Drywall • Yes, I already own all the equipment • Remotes or wireless control system • Residential

Home Theater System Installation or Replacement
pro avatar
Carina l.

Sep 12, 2025

•

Hired on Thumbtack

Erich was fantastic, knowledgeable, professional, and really helped us pick the right equipment before doing a seamless job with the speaker and TV system setup. Highly recommend!

Details: Speakers • Audio problems

Home Theater System Repair or Service
pro avatar
Joanne k.

1 month ago

•

Hired on Thumbtack

Erich was very helpful, resolved our sound system issues.

Details: Speakers • Audio problems

Home Theater System Repair or Service
Credentials
Background Check

Erich Widmer

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