Crux Hosted Services, LLC

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Introduction: Crux Hosted Services stands out among IT professionals because we try to pull back and see the larger issues at stake when implementing technology. A customer certainly knows what they want, and we don't question that. However, often times when searching for outside services, an organization doesn't know exactly how their need can be met and how to ask for that help. If a customer asks for a faster database server, the real need might be that a certain query that their CRM tool makes needs to be re-written with better SQL. That would likely save a lot of time and money Beyond merely doing "Root Cause Analysis" which isn't entirely unusual for an IT professional to do, Crux Hosted Services is inquisitive by nature and seeks to understand the needs of a business as they lay out their desires to ensure that a client is truly happy about what they receive.

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5.0

3 reviews

100%

Gordon M.

Oct 28, 2011

I have worked with the gentleman who is CHS for about 3 years in both a capacity as an administrator of a small non-profit organization and a data processor of an engineering company. He has been instrumental in creating our nonprofits network, data backup, website development and security features, as well as providing IT support whenever requested. He has also been a great blessing on developing our technology development plan for the future of the organization. For the engineering company, he helped us to make software and hardware compatible for a very specialized civil engineering program. In both instances, he has been easy to work with and exceptionally knowledgeable. His integrity has been impeccable. He has also been very accessible even in hours outside the scope of a normal business day. We will continue to work with him and would highly recommend his services.

Glenn P.

Dec 23, 2011

Through many instances of working with Crux Hosted Services, whether regarding networks, websites, or service on existing systems, we have always found them to be very helpful, knowledgeable, and up-to-date on the latest technology. We would never hesitate to recommend Crux for any hosting, IT, or similar services necessary. Through many years of service, we have never been disappointed.

Joshua P.

Jan 28, 2013

When working with the Crux Hosting on various websites, the staff has always been very willing to help me and understand my needs. I would recommend their services to anyone that is needing hosting or trouble shooting.

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What advice would you give a customer looking to hire a provider in your area of work?
When looking for an IT professional, seek someone that has an open and business-minded approach. Humans are creatures of habit, and the tip of the habitual spear seems to be gilded with IT professionals. Make sure that your IT provider is not joined at the hip to certain vendors, merely because they are re sellers and get a generous margin on a product. Make sure that your IT professional does not see all problems as being in need of technical solutions. Technology is merely a facilitator that can aid people in performing their jobs. All jobs are done by people, in some way. With that in mind, an IT professional is more likely to implement a solution that is long-lasting and not merely a band aid to mask a deeper personnel issue.

Crux Hosted Services, LLC

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