FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We try to gear our pricing structure towards the customers wants and needs. We have a basic rate card but rarely quote from it as we like to talk to the customer, ask questions and find out what problems they are having.
- What is your typical process for working with a new customer?
We prefer to do an inspection at the property. We ask questions and find out exactly what our new potential customers are looking for and then we create a program or programs to give our customers options.
- What education and/or training do you have that relates to your work?
The owner of Pestmaster Services is a former Orkin Man with many certifications in Bed Bugs, Termites, Rodents, Spiders, Bees and general pest control as well as a degree from The Ohio State University. The owner as well as all technicians are licensed through the Ohio department of Agriculture.