Tilley's IT Solution's LLC

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About

Tilley’s IT Solution’s LLC is a trusted IT consulting and support company that offers comprehensive technical solutions to businesses within the Metro Detroit area in Michigan. Our extensive experience, competitive prices, and fast turnaround time has made us a company of choice for most business owners nationwide. With our more than 24 years of experience in the industry, our team has successfully performed more than 900 PC installations with a 99.6% on-time arrival. We have also structured a new printer program, from 45 printers to 22 Printers, which has driven down the cost of a quarterly basis on ink and repair from $145,000 to $25,000.

Overview

Hired 23 times

Background checked

2 employees

25 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, Square cash app, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2020

2019

Services offered

Topic areas

Understanding pc

Email

Work location

I work remotely (phone or internet)

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Excellent 4.9

53 reviews

5

98%

4

0%

3

0%

2

2%

1

0%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Anthony F.

Apr 8, 2019

•

Hired on Thumbtack

I could tell right from the get-go, he knew his stuff. He explained everything as he worked, and fixed all the problems. Would definitely use him for all my tech issues.

Details: Desktop printer • Plotter • HP

Printer and Copier Repair

Susan S.

Jan 23, 2017

•

Hired on Thumbtack

Computer Repair

MsT B.

Mar 24, 2019

•

Hired on Thumbtack

Details: PC • Laptop • System error or blue screen • The computer technician travels to me • I travel to the computer technician

Computer Repair

Bill H.

Feb 2, 2019

"Computer Don" Tilley has been a true blessing to me, my family and friends. While he was working for the Detroit Public Schools, he would do all his required work for the day, but still take care of as many pressing issues of the teachers--myself included, before he left the building. Whatever he was paid, it was not enough!
With his own business, Tilley's IT Solutions, LLC.,he is super quick to respond to texts and calls, follows up on the great work he performs, and is friendly, fast and reasonable. He has built a computer for me and has solved problems on my computers that if I could explain those to you, I would have fixed those myself.
I have recommended "Computer Don" to several people and they all have been very pleased with his work. He is five stars in my eyes! -- Bill Hoover, Jr.

SENTRY L.

Jan 31, 2019

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From Google

Tilley's IT Solution's LLC's reply

Credentials

Background Check

Don Tilley

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Very Competitive and resonable. Fair , Exceptional.
What is your typical process for working with a new customer?
listening to their needs taking notes and getting feedback then offering recommendations.
What education and/or training do you have that relates to your work?
Computer Repair Certified Technician, Network Administrator, Server Administrator. Certifications: CompTIA A , Network , Server

Tilley's IT Solution's LLC

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