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About
Tilley’s IT Solution’s LLC is a trusted IT consulting and support company that offers comprehensive technical solutions to businesses within the Metro Detroit area in Michigan. Our extensive experience, competitive prices, and fast turnaround time has made us a company of choice for most business owners nationwide.
With our more than 24 years of experience in the industry, our team has successfully performed more than 900 PC installations with a 99.6% on-time arrival. We have also structured a new printer program, from 45 printers to 22 Printers, which has driven down the cost of a quarterly basis on ink and repair from $145,000 to $25,000.
Overview
Hired 23 times
Background checked
2 employees
25 years in business
Business hours
SunClosedMonClosed
Payment methods
This pro accepts payments via Cash, Credit card, PayPal, Square cash app, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2020
2019
Services offered
Topic areas
Understanding pc
Email
Work location
I work remotely (phone or internet)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Excellent 4.9
53 reviews
5
98%
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2%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Anthony F.
Apr 8, 2019
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Hired on Thumbtack
I could tell right from the get-go, he knew his stuff. He explained everything as he worked, and fixed all the problems. Would definitely use him for all my tech issues.
Details: Desktop printer • Plotter • HP
Printer and Copier Repair
Susan S.
Jan 23, 2017
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Hired on Thumbtack
Mr. Tilley was on time, professional and the work he did was exactly what we wanted. I would recommend him to others looking for computer work.
Computer Repair
MsT B.
Mar 24, 2019
•
Hired on Thumbtack
Everything about this guy is screams PROFESSIONAL AND KNOWLEDGEABLE when it comes to Computers. Exceptionally fast response time when troubleshooting the problem and finding a time that worked for the BOTH of us! Overall, thoroughly SATISFIED and will use him again. He comes HIGHLY RECOMMEND 🤗
Details: PC • Laptop • System error or blue screen • The computer technician travels to me • I travel to the computer technician
Computer Repair
Bill H.
Feb 2, 2019
"Computer Don" Tilley has been a true blessing to me, my family and friends. While he was working for the Detroit Public Schools, he would do all his required work for the day, but still take care of as many pressing issues of the teachers--myself included, before he left the building. Whatever he was paid, it was not enough! With his own business, Tilley's IT Solutions, LLC.,he is super quick to respond to texts and calls, follows up on the great work he performs, and is friendly, fast and reasonable. He has built a computer for me and has solved problems on my computers that if I could explain those to you, I would have fixed those myself. I have recommended "Computer Don" to several people and they all have been very pleased with his work. He is five stars in my eyes! -- Bill Hoover, Jr.
SENTRY L.
Jan 31, 2019
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From Google
The owner promptly answered my questions over the phone and made an emergency call to resolve our pc issues. He was professional, courteous and completed the service in a relatively short amount of time and his price was very reasonable. If your looking for prompt professional IT service, then I highly recommend Tilleys IT Service.
Tilley's IT Solution's LLC's reply
Thank you, I’m glad to hear that you had a good experience!
Credentials
Background Check
Don Tilley
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Very Competitive and resonable. Fair , Exceptional.
What is your typical process for working with a new customer?
listening to their needs taking notes and getting feedback then offering recommendations.
What education and/or training do you have that relates to your work?
Computer Repair Certified Technician, Network Administrator, Server Administrator. Certifications: CompTIA A , Network , Server