FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flatrate upfront pricing on our website. We support are veterans and elderly by offering military and senior discounts.
- What is your typical process for working with a new customer?
95% of our clients are reactive to their water heaters suddenly going out which can be extremely stressful/ We want to make things smooth and simple for our clients to put them at ease.
- What education and/or training do you have that relates to your work?
We hold a C36 license and are certified on all of the products we install/ We literally know them in and out.