Q. Describe the most common types of jobs you do for your clients.
A. Oxidized, yellow, rock pitted, and hazy plastic headlights. Toyotas, Nissans, VW, Lexus, BMW, Mercedes.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Check and make sure you are dealing with someone who has taken the time to get a business license, and insurance.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. If I were a customer I wish I knew the difference between sanding and polishing, and actual refinishing. Sanding and polishing will give you immediate results that look amazing. The problem is that it never lasts long, and you are required to polish them yourselves to maintain them. Refishing them where a new sealer is applied looks amazing and will last for years, with no maintainance.
Q. What important information should buyers have thought through before seeking you out?
A. We can refinish almost any plastic, polycarbonate headlight. Make sue the lens is not broken or cracked.
Q. Why does your work stand out from others who do what you do?
A. I actually refinish your headlights, not just sand and polish. My headlight refinishing process gives you the results that last. I offer a 1 year, or 3 year guarantee.
Q. What do you like most about your job?
A. I like fixing ugly headlights. I especially love it when my customers are happy about the difference I make in the appearance of thier vehicle.
Q. What questions do customers most commonly ask you? What's your answer?
A. Most customers want to know how long it takes to get the job done.
It typically takes about an hour, that includes dry time.
Q. Do you have a favorite story from your work?
A. My favorite story is Rob. Rob called us through a friend. He had a 2001 F250 with cloudy headlights. We told him that we could take care of it, and it would take about an hour. He seemed pretty optimistic that we could refinish his headlights under an hour, including dry time. He watched us through our whole process, from getting out our equiptment to taping, and removing the discoloration from his headlights. As I was getting the finish solution ready. I asked him if he was prepared to be amazed. He just chuckled and said yeah. As I applied the sealer to his lights they went from milky white to crystal clear. He was amazed! So much, that he asked us to do his nephews dodge truck, and his 1999 Bronco. He has referred us to a lot of his friends, and given us a very nice testimonial on yp.com.
Q. What do you wish customers knew about you or your profession?
A. There is a difference between polishing and refinishing. You will always get a better result form a refinish compared to a polish.
Q. How did you decide to get in your line of work?
A. I wanted to replace my own headlights, until I saw how much they cost. I sought out a solution to my own problem. I researched and tried several kits till I found a product that worked for me. I did a few other cars for my friends, and they appreciated the results too. After a few months I decided to go into business myself.
Q. Tell us about a recent job you did that you are particularly proud of.
A. I just did a BMW that was rock pitted and hazy. My customer was blown away with the results. He asked me before I started what did I think they would look like when I was done. I replied that they would look like new, and they did. He also referred me to one of his friends at a local dealership.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. I always look for ways to improve my skill. I try different products periodically to see what's out there. Right now I feel I have the best product.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. Not to my knowledge.
Q. Describe your most recent project, what it involved, how much it cost, and how long it took.
A. Typically, my headlight restoration takes about 1 hour, from start to finish. It costs $70 and I offer a 3 year guarantee against hazing, oxidizing, yellowing, and peeling.
Q. If you have a complicated pricing system for your service, please give all the details here.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Be professional, Do quality work, Be honest, and Be dependable.
Q. Write your own question and answer it.
A. Q. I got my headlights done at the car wash and they looked great, but now they are starting to cloud up again, why?
A. There are a lot of kits out there that use the sand a polish process. They are cheap to use and make a huge difference immediately, but never last that long without re-applying the polish. just like wax on your car, after a few washings the wax starts coming off, and needs to be reapplied.