FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a $65 diagnostic fee for no cool calls and no heat calls. Estimates on equipment and duct work are free. We offer returning customer discounts, military discounts, and referral discounts.
- What is your typical process for working with a new customer?
Our family owned company prides themselves in efficiency, timelines and quality. We take pride on our customer service, allowing time to clearly and efficiently communicate strategies that best fits our customer individual needs.
- What education and/or training do you have that relates to your work?
Our team members are continuously researching, practicing, trainings, and taking classes to stay up to date with local codes, standards, and to maintain a high quality of work for our customers.