Address:
11129 Brockway Ave
El Monte, CA 91731
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Keys & Mice
-
11129 Brockway Ave
El Monte, CA 91731 (map) - (626) 549-1111
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Keys and Mice Computer Service and Repairs
Request a quote
Keys & Mice • El Monte, CA
- You'll be asked a few quick questions that will help describe your needs.
- You'll be asked to provide your contact information so that Scott Cupoli will be able to get in touch with you.
- You'll have the option to get competing quotes from other qualified service professionals, saving you time and money.
We provide computer repair, new custom computer builds, photo restoration, video editing, web design, as well as phone and VNC support.
Reviews
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April 30, 2011
Scott is very detailed and shares many options and ideas regarding the best choices available to get to the end result of service provided. Very satisfied. I've hired Scott to service (2) of my Xbox 360's to the which I am very pleased with service and product supplied. I recommend Scott and his business. If you are needing a trustworthy individual who has excellent knowledge in his product at a reasonable price (who can under price the competition), Scott's business is just that. Thanks again Scott
– Daniel
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April 30, 2011
We have been extremely pleased with the personal attention that Keys & Mice provided through fast, reliable and professional customer service. You always get a live voice and immediate results. The design of our website is cutting edge and the hosting has never seen any downtime. It has been more reliable and affordable than the big box companies we have used in the past. As we look to expand connectingpointcommunity.org, it has been met with ideas and suggestions that will allow us to serve our community better. We completely recommend Keys & Mice, their reliability and ability to meet the needs of your company. You will not be disappointed.
– PastorGreg
Question and answer
Q. Describe the most common types of jobs you do for your clients.
A. Our jobs are mainly computer related. However we also repair Apple products and various gaming consoles such as the Xbox 360, Wii, and the PS3. We also offer Web Design, Hosting, and Graphic Design services.
Q. Why does your work stand out from others who do what you do?
A. We take pride in knowing that we're not happy until our customers are happy. You can be sure that the job will be done right the first time. It is our guarantee.
When managing your personal data, we practice strict measures of confidentiality, honesty, and integrity.
Nobody will beat our quality of work, or our pricing.
We're a company that you can always count on.
Q. What do you like most about your job?
A. We have been doing this for over 15 years. This is a passion not a hobby. We strive to give the best support and information possible. We love when our customers get that "Light Bulb" look after they realized they learned something new about their computer.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. The internet has a vast amount of knowledge and tips as far as computer service. We tend to rely on our experience and our customers feedback to gain the knowledge we need. One of the benefits that we give our customers is the lowest prices possible. That would not be possible if we had to renew several licenses every year for thousands of dollars.
Q. Describe your most recent project, what it involved, how much it cost, and how long it took.
A. Our most recent job was repairing two xBox 360 consoles. Both had the ring of death and needed new hard drives. We saved our customer money by buying standard hard drives and flashing them to Microsoft's firmware specs. Right now we have a special on repairing any gaming console for only $50. Any additional hardware would be extra.
