FAQs
- What advice would you give a customer looking to hire a provider in your area of work?
Misconception: It should be safe to rely solely on a Better Business Bureau report to determine if a contractor is qualified. Truth: The Better Business Bureau does provide a very legitimate service. However, they only maintain information on companies that subscribe to their services. And, they only let you know if the company has had problems in the past. Mistakenly, some people think that if the Better Business Bureau doesn't have any complaints against a company, they must be a reputable firm. Unfortunately this is not true. You cannot rely solely on the Better Business Bureau to determine whether you're dealing with a competent contractor. Just because a contractor hasn't had any complaints logged with the Better Business Bureau doesn't mean that the company is competent, employs honest people, or will provide quality work. All that it means is that the BBB does not maintain a file on them. The BBB is a good place to start, but don't limit your research entirely to them.