FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices depend on the problem. We charge for and parts cost plus labor.
- What is your typical process for working with a new customer?
1) Find out what the problem is. 2) Create a trouble ticket 3) Do an onsite consultation. 4) Fix their problem if they decide to use our services.
- What education and/or training do you have that relates to your work?
Have been doing computer repairs, networking, and troubleshooting for 30 years. CCNA, Sophos Certified, A+ Certified, was an Authorized Repair facility for Fujitsu and Toshiba.