FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It is based on a project by project level due to the variables of each unique situation. Is the access easy or hard for us to bring many tons of boulders in and install? Can we get heavy equipment into the space and use it safely? What kind of project the client wants and if there are any special design challenges are a few of the things we have to take into consideration.
- What is your typical process for working with a new customer?
Usually people first see us on our website or our Youtube channel. Then we talk on the phone a bit and if clients are interested, I come out to the property for a one hour, onsite "Vision" consultation. We come up with a vision for your project(s) as we go over creative options, costs, order of projects etc. I have 30 years of creating outdoor living spaces, so our consultations are comprehensive and can include landscaping options as well. The fee for a consultation is $250-$300, depending on location. When we are talking, we will keep within your budget while discussing all options for your water feature project as well as the surrounding landscape ideas and costs. Then, I either offer you a firm proposal for a project or take a few days to put together a Project Description in detail for you. If you are ok with everything, we get you set in our calendar for YOUR custom DreamScape to Come True!
- What education and/or training do you have that relates to your work?
30 Years real life experience hands on running my own Water Feature & Landscaping business designing and creating one DreamScape at a time. I am a Master Certified Aquascape Contractor and have an amazing legacy of my projects that can be viewed on our Youtube channel with over 500 videos. I still train with Aquascape Legends at regional events and Pondemonium at Aqualand every year. I have had a C-27 for longer than I can remember and have great insurance.