Jim Was Here, Incorporated
Jim Was Here, Incorporated

Jim Was Here, Incorporated

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: 1.) Customer Satisfaction - Jim Was Here, Inc. is aware that customer satisfaction starts with arriving at your home on time, looking the part and properly outfitted to complete the job which you have requested be completed. Coming prepared with the correct knowledge is the largest part of the toolbox! 2.) Your requests are completed correctly from the start to the finish. - Anyone can undertake projects around their home. Anyone can find the necessary materials at the big box stores. That is the easy part of the project. Being blessed with the talent to correctly complete the job, on time, on budget and make it look good is what sets the professional apart from the rest. Whether you would like to renovate your entire home or repair a dripping faucet, choose a professional, capable of completing the job - correctly! Jim Was Here, Inc. is the right choice for all of your projects around the home! Our credentials and skills are second to no one and we have the credentials to prove it! 3.) Honest, Upfront Pricing - We perform all work using an honest, upfront pricing format. Our Time + Materials billing ensures that you pay only for the time spent working on your home or business, not an inflated estimate. We are licensed and experienced to tackle most projects around the home and business. 4.) Safety First - Jim Was Here takes the safety of our customers, very seriously. As a quality handyman service, we use only professionals that we have formed strong relationships with through the years. Most of our subcontractors, that we have used become very close business associates. We strive to achieve the highest levels of customer service by always placing, you the customer - first. We like hearing from new customers which have been told about our services through a prersent customer. We love 'Word of mouth' advertising. It keeps our costs low, and keeps your charges low.
Overview

Hired 1 time

3 employees

24 years in business

Payment methods

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Featured Projects

10 photos

Reviews
Good 3.7

6 reviews

5
67%
4
0%
3
0%
2
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1
33%


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Robbie D.
Feb 16, 2011
"I was recently faced with the challenge of getting my old home ready for sale. Jim installed new sinks, installed new light fixtures, fixed leaks in the shower, and patched up holes in my walls caused by a faulty window covering installation. If you're faced with home improvement or repair tasks, and don't have the time or the ability to deal with it, I would give Jim Was Here my highest recommendation."
pro avatar
Daniele W.
Mar 8, 2011
Attention to detail is fantastic! Jim really knows construction. Its with that knowledge that he gets things fixed the right way, the first time! He is very efficient and reliable and his focus on the job at hand is awesome. He won't leave until it gets done! I would definitely recommend "Jim Was Here".
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Renee T.
Apr 13, 2011
I have used Jim many times for a wide variety of repairs and services. There are not enough good things I can say about him. He has rebuilt my wood gate, done plumbing repairs, drywall, and many small repairs including sewing to fix my blinds. My list was long and wide. Jim did it in no time and was always on time. I highly recommend him and with his affordable rates will continue to use him for all my handyman and installation needs.
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Carol H.
Oct 21, 2014
Horrible experience. Left worked unfinished, no written contract, showed up late multiple times, no customer skills. As soon as I questioned his work, his demeanor changed and turned into a school yard bully. Lack of professionalism and work ethic are reasons I want to warn people. Don't be fooled by his website or reviews that are 2 years old.
Jim Was Here, Incorporated's reply
While it is certainly never our intention to leave a customer unhappy, this customer was completely unreasonable and uncommunicative. Her complaints are all things we offered to fix, and ultimately offered to deduct from her bill. She refused to work with us to solve issues, and we were forced to take her to Small Claims Court (our first time in 15 years of business-yikes!). The judge found in our favor, ordering her to pay us more than we had offered to settle for. She appealed, and the judge found in our favor a second time. She and her agents have now posted numerous negative reviews under multiple identities in an attempt to slander and defame our business. Please do not judge us based on the rantings of one irrational and bad-tempered customer.
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Jess A.
Dec 12, 2014
Not a good experience at all. Still working with a new contractor to fix the horrendous walls and flooring left by Jim. Messy, horrible customer service skills, and showed up late multiple times. Make sure you get a contract from him and sign it yourself, cause if you don't like in my case he will leave you with an unfinished product and then demand payment even when he admits he left things unfinished and ugly. Sounds like a trustworthy contractor, not!
Jim Was Here, Incorporated's reply
While it is certainly never our intention to leave a customer unhappy, this customer was completely unreasonable and uncommunicative. Her complaints are all things we offered to fix, and ultimately offered to deduct from her bill. She refused to work with us to solve issues, and we were forced to take her to Small Claims Court (our first time in 15 years of business-yikes!). The judge found in our favor, ordering her to pay us more than we had offered to settle for. She appealed, and the judge found in our favor a second time. She and her agents have now posted numerous negative reviews under multiple identities in an attempt to slander and defame our business. Please do not judge us based on the rantings of one irrational and bad-tempered customer.

FAQs

  • What advice would you give a customer looking to hire a provider in your area of work?

    You can check out any licensed contractor in the state of California online. There you can click on the 'Instant License Check" Button and type in the number that you want to check. Ours is 774034

  • What questions should customers think through before talking to professionals about their project?

    A quick word of advice here. I have been fixing housing since I was around 6. That is when I can remember back to being on a jobsite with my father and grandfather. Over the years I have had the unique opportunity to see the one correct way to manufacture or install an item or component. I also have gained valuable knowledge by seeing the hundred plus ways to do the same job wrong! So if you are planning to embark on a project, and you yourself are not the best person for the job - either hire the appropriate person for the job (check their credentials) or get a hold of the necessary information and spend your time educating yourself. Regardless of your method, get it completed correctly.