FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Cleanings start at $114, plus We have a great selection of discounts that every homeowner can take advantage of. Our Service Contracts offer the best value and allows you to lock in a price for up to two years. It requires a commitment to a minimum of 4 cleanings spread over 1-2 years. Our online Quick Quote tool is outstanding. Check out the pricing tab.
- What is your typical process for working with a new customer?
Onboarding is a breeze. We ask for the following to get you started with a custom quote: Zip code, solar panel count, 1 or 2 story home, shingle or tile roof. Then, if you accept we need: Full name, Email, Phone and address. You'll pick a day and time that works for you and we're all set. No need to be on the property, as long as our team can access a hose bib and has your permission to access the solar panels. The cleaning will take anywhere from 30 - 90 minutes for 2 technicians, depending on how many panels you have. When complete we will email & Text you the invoice and before-and-after photos. Easy online payments, then enjoy cleaner, clean energy!
- What education and/or training do you have that relates to your work?
Many of our staff have had experience installing solar on residential roofs, others have safety and construction experience. They're onboarded through a rigorous training & orientation for proper safety, handling and washing of your solar PV panels. All team members are also required to attend ongoing education/classes provided by Advanced Solar Cleaning and other third parties.