Q. Describe the most common types of jobs you do for your clients.
A. My services are based upon a Biblical foundation and my 30+ years experience as a pastor / counselor. I have seen God resolve issues of the heart and emotions that have caused conflict and turmoil within interpersonal relationships (marriage & family), and individual problems related to self esteem and substance dependence.
Stressing an importance of a proper personal relationship with God, I have helped clients to realize the biblical principles that will resolve their conflicts when properly understood and consistently applied.
When dealing with addiction and low self esteem, I have seen God move to redeem and restore by revealing the exact source of the conflict, and providing reasonable alternative.
Q. Describe three recent jobs you've completed.
A. Recent cases that I've remedied are good examples of my style of ministry and the types of resolution that my clients can expect to receive.
One involved a 40 year old professional woman who was having problems with self esteem due to her relationship with an overly demanding male partner.
She was very confused by her church's teaching on sexual relationships and a woman's place.
After counseling her about biblical interpretations of related passages, she discovered a liberation from doubts and anxiety.
Another case involved a married couple who were about to divorce, but the husband wanted to hopefully resolve the issues that were causing his wife to be unhappy. When we discussed the details, I was able to explain his wife's perspective in a way that she was unable to effectively communicate.
When he was finally able to 'relate' to what had been so frustrating to her, they were reconciled.
One other case involved a young man who had been the vitim of child abuse and had turned to drugs to ease his emotional pain. God not only delivered him from his addiction to drugs by showing him a more positive alternative, but also reconciled his relationship with his estranged mother, who had covered up the abuse.
Q. What advice do you have for a customer looking to hire a provider like you?
A. My advice to al prospective clients is to first decide why they are really seeking counsel. Sometimes people haven't considered their emotional response to whatever conflict has caused them to seek counsel. Without a proper evaluation of the real issues, pinpointing the exact cause is virtually impossible.
If we don't properly identify the cause, we can't remedy the problem. Therefore I provide an initial free consultation where we explore these issues to determine what counsel is appropriate, before engaging them in any commitment.
I recommend establishing a goals oriented set of sessions that will progressively move a client away from their problem to full and complete remedy in a minimal, but expedient time frame.
Therefore, I ask them to compare my services to others before entering into any counseling.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. In my experience, most of my clients are seeking counsel for the first time, with no knowledge of how counseling is an effective means of conflict resolution.
Unfortuately, too many professional counselors offer their services in clinical settings where clients are expected to visit regularly. An unecessary extension of the client / counselor relationship results.
While this may be good for the counselor's business, it rarely benefits the client. Competent counseling should never equire a prolonged counselor / client relationship. Resolution can usually be reached in as few as four to six sessions. Anything longer, would indicate that either the counselor isn't qualified, or the client isn't cooperative.
Q. What questions should a consumer ask to hire the right service professional?
A. Prospective clients should always discuss a counselor's credentials, experience, and plan of action prior to accepting their services. Especially in cases involving substance abuse, a counselors qualifications are quite important. The rate of recovery and remedial history should be discussed. In relationship cases it is good to understand that the counselor / clients(s) relationship is an issue in itself. Resolution to relationship problems are unlikely when the relationship with their counselor isn't founded upon mutual trust and confidence.
Therefore I recommend to each potential client that they determin any propsective counselor's qualifications and personality, prior to any commitment.
Q. What important information should buyers have thought through before seeking you out?
A. Many prospective clients put a greater emphasis on what they think they can afford, rather than what is the personal cost of continuing without receiving competent counsel that will result in a permanent and consistent resolution to their problems. While I advise that cost is an important determining factor when interviewing possible counselors, the quality of the services is the most important. The idea that 'you get what you pay for' is something to consider, but at the same time, paying too much to the wrong counselor is a possibility when a person does not spend an appropriate amount of time screening possible counselors before making a commitment to enter into counsel.