College Storage, Pickup & Shipping

Q. Describe the most common types of jobs you do for your clients.

A. Moving, storage and shipping services for college students. Our services include short term storage, global shipping to-and-from campus, summer and study abroad storage and Room Service! pickup/delivery.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Look for a provider who has an exceptional relationship with the college or who has an exclusive agreement. Hire a company who doesn't charge extra for shipping. Some companies will charge handling fee or extra amount on top of shipping rates.
Find out what the company's track record is for the services being provided.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. The shipping process and rates are a mystery to most consumers. What most people don't know is how shipping rates are calculated by the carriers. Shipping carriers such as FedEx, UPS, DHL and the U.S. Post Office are based on 7 factors and "ancillary" fees. So here's what you need to know when shipping.
Are you ready? Here goes! The seven factors are: box dimensions; weight; zip code; delivery type (residential/commercial); declared value; delivery time; and if the delivery destination is rural or non-rural. These 7 factors determine your shipping "rate". Other costs (ancillary fees) come if you want a Saturday delivery or a signature when its delivered.
While most packages arrive on time and in good condition there is one thing you should ask when shipping a package. What happens if my package is lost or damaged? Or what's the process for getting reimbursed for my package?
Most people don't know it but when a carrier pays you for a damaged or lost package they have ownership rights. It's kinda like car insurance. If your car is totaled in an accident the insurance company takes the car and pays you.
If a package you ship or receive is damaged don't throw away the box or contents. Carriers like to do "investigations" on claims and they want to see the damage to the package and contents. If you throw away the packaging or contents prior to an investigation and after the carrier has approved the claim you run the risk of a carrier not paying you for a claim.
Beaware of the details when shipping. Ask questions if you don't understand the process.
Did you know? If you ship a package and it arrives late you may be entitled to a refund? Some retail shipping centers don't tell you this but they track your packages. When packages don't arrive on time they submit a request for a refund to the carrier and keep your money! Most carriers don't guarantee Ground deliveries during Christmas due to the massive amount of packages they're handling.
While some retail shipping centers will mark-up their rates we don't. Some centers don't assist with the claims, we will. Give us a call to assist with your college shipping. We know the process!

Q. Why does your work stand out from others who do what you do?

A. College Storage & Student Services provides global shipping from home-to-school and where available we'll deliver stored items back to your dorm room prior to your arrival on campus using clean fuel vehicles!

Our service marked Clean Move logistics program means using low emission vehicles on campus during move-in/out. Clean Move minimizes vehicle fuel consumption, supports a clean environment, uses alternative clean fuels, reduces emission and makes it easier for you to breathe during move-in/out.

Finally students can focus on going to college, not moving to college!

Q. What do you like most about your job?

A. Parents and students both agree the convenience of our services makes going to college a lot easier. Our exceptional customer service is unmatched in the industry/

Q. What questions do customers most commonly ask you? What's your answer?

A. The most common question comes when students are moving out and they haven't planned for it. Can you store my stuff? is the most common question. Our response is always "yes".