Q. Describe the most common types of jobs you do for your clients.
A. The most common types of jobs I do for my clients are counseling and coaching sessions.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Evaluate your expectations. Somewhere between what the client desires, and what the coach can realistically deliver, lies satisfaction.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Life coaches are like attorneys: each one has a specialty. Know the specialty of your life coach. My specialty is the existential aspects of careers. My focus and studies take place at the corner where life and careers intersect. I'm concerned, and trained, to offer solutions to the problems that arise in that realm, and in the process of establishing, developing, and advancing one's career. Every life coach should have an area of emphasis and expertise.
Q. What questions should a consumer ask to hire the right service professional?
A. Track record is key. What are their accomplishments. Also, what do I hope to accomplish with his/her services? Are my expectations realistic?
Q. What important information should buyers have thought through before seeking you out?
A. How much do they value the results they are seeking? It should never be a question of can they afford to have my services, but rather can they afford not to. I get results for 95% of those that I counsel and coach.
Q. Why does your work stand out from others who do what you do?
A. Because I'm a Career Specialist who approaches careers from a life perspective; not a career professional who approaches life from a career perspective. My deep and diverse work background coupled with the menagerie of psychology disciplines that I draw from, enable me to bring insights, clarity, and solutions that many can not.
Q. What do you like most about your job?
A. What I like most about what I do is that it allows me to help clients fulfill their potential which enables them to grow. It's not a job; it's a calling.
Q. What questions do customers most commonly ask you? What's your answer?
A. Most people are confused about counseling and coaching. Counseling is basically a one-off deal. I make arrangements to meet with someone for an hour, they come with questions, and I provide answers. Coaching is ongoing. Much in the same way a coach advises his team throughout a season, coaching clients lasts for a set period of time; typically, until they've reached a goal, or they are well on their way. It's up to them to estimate how much, and how long, they will need my coaching based on their goals or some other benchmark that they set.
Q. What do you wish customers knew about you or your profession?
A. Life coaching is really about getting in tune and in touch with the needs of people as it relates to the problems they wish to solve. There is no substitute for experience.
Q. How did you decide to get in your line of work?
A. I didn't choose my line of work; it chose me. I was a personal manager in the music industry for a decade, and in that role, I was essentially a "career coach." It was more hands-on than what I do now, but the principles are essentially the same: providing guidance, direction, and support for the purpose of helping others reach professional goals.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. Lots of research on work happiness and positive psychology. It's really important that I keep abreast on studies that provide me with scientific insights into what impacts career success. It's one of the reasons why I became an Adjunct Professor of Career Studies & Professional Development at San Francisco State University. Academia keeps you dialed into the latest research, and research mode.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. My pricing is simple: it's a flat rate for an hour session. After the initial phone conversation, I will determine if their needs and my objectives can be met in an hour, and they are charged accordingly. I'm flexible when it comes to extending the session to two hours, but anything beyond two hours has to be divided into multiple sessions, which of course, becomes coaching at that point.
Q. What is your greatest strength?
A. My interpersonal communication skills - especially my listening skills. People often comment that I "get" them. I have an innate ability to quickly understand people; know what they are about, what makes them tick, and what barriers to growth will need help overcoming.