FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing isn't that complicated it is just that I have prices according to specific factors. Those factors are 1) What is the sqft of the place 2) How often are you looking for cleaning services? (Weekly, Bi-weekly, Monthly, 1x,....?) Then I factor in 1) How much work needs to be done Basic clean (Your typical dusting, wiping, mopping vacuuming) 2) Messy but not dirty (pick up items off of floor, straightening, throwing trash from the floor or surface to the actual trash-I am not talking about a piece of paper here and there I am talking having to go around and throw stuff away and fixing the place up before any actual cleaning can be done. 3) Dirty-(This usually falls under the move-out/move-ins) This is when everything is covered with something. From food, to unrecognizable sticky stuff. ( yes these I charge more) From having to soak the light fixtures in water and soap just to loosen up the debri, to having to scrub the floor more then twice.
- What education and/or training do you have that relates to your work?
All entrepreneurs need to stay up with the legalities of paperwork such as income, employee wages etc. However, I do my own continuing education regarding hazardous materials, ways to replace harsh chemicals with Eco-friendly or natural products and if ways of disposing bottles of chemicals have changed.
- How did you get started doing this type of work?
Actually, this is kind of a funny story. I was a teachers aide in Northern California when I became severely ill. I had lost my gall bladder. I needed to work but needed something where I could work part-time and make my own hours until I fully recovered. I was cleaning a friends apartment and we were talking and she mentioned she use to clean for people. So I made up a couple of flyers and gained some customers. This was back in 2004. Before I knew it the phone was ringing regularly. The area I lived, I soon found out didn't have any type of cleaning service and was in high depend. Before I knew it I was working morning to night. Homes during the day and offices at night. I soon took on commercial work as well and began hiring. By 2005 I had 5 employees plus myself. I was licensed, bonded, everyone had uniforms etc. Today, a similar story except I there was no illness or surgery. Thank Goodness! I need to have a stable income and began thinking about the cleaning business I had. I feel that I can offer the two essentials that many businesses lack today. Excellent Customer Service and a deep thorough clean or "the traditional clean"