FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Hourly rates include: - Movers and fully equipped Truck - FREE USE OF WARDROBE BOXES FOR YOUR CLOTHES - FREE Mattress covers (plastic wrap) - FREE Furniture Disassembly and Assembly - FREE Furniture protection (blankets, plastic wrap, and tape) - FREE Unlimited stretch wrap and tape - FREE Dollies, straps, tools during the move - Extra stops per your request - Packing (regular boxes, bubble wrap, kitchen paper not included) - Included Taxes and Basic Insurance ($ 0.60 per pound per article)
- What is your typical process for working with a new customer?
How a move with us looks like: Our crew will give you a call or text you in advance with estimated time arrival. They will come to your home/office and wrap all your furniture, load everything onto the truck and unload it at the new location. If there is anything that needs to be packed up, disassembled and reassembled movers will do that for you as well at no additional charge. Our movers will also set up and place all your furniture and unpack boxes exactly where you would like them at the new location.
- What education and/or training do you have that relates to your work?
Household exam passed and got the Household Movers License from Bureau of Household Goods and Services # MTR0192240 Other License information: USDOT 3478448 CA571128