FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Hourly Rate is 60$ per hour with a 2 hour minimum if work is done on site we require the 2 hour minimum up front as a security deposit to schedule repair. The first 2 hours are paid and if any further works is conducted the clock will start after the first 2 hours. Drop offs are a fixed prices and 50% down is needed upfront to schedule drop off, secondly the last 50% must be paid after the completion of work. Please allow 2-3 day turn around time. Disclaimer: If parts are ordered repairs can be delayed longer depending on shipping and availability of parts.
- What is your typical process for working with a new customer?
Communication is established and all issues regarding a client's system are discussed in detail, to consult the client on the best course of action to take in regards to their budget, priority for repair, etc.
- What education and/or training do you have that relates to your work?
SCTE Broadband Premises Installer HD BASE T Expert Installer Audinate Dante Audio over IP Level 1 and Level 2 Certified SoundGrid 101 and 201 Certified Solid State Logic L-500 Certified