Termite & Pest Control

Prime Termite

Los Angeles, CA

13 years in service

14 employees

Thumbtack Highlighted service

Gold member

Licensed in CA – Validate
Pest Control – PR5661

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Bio

When green treatments are done manually instead of fumigations the only way to do a reasonable quality of work and give the warranties below is spending days instead of hours at the property.

About Prime Termite

hired 1 time on Thumbtack

Mon-Sat: 10:00am-12:00am

Smart shoppers choose Prime Termite and Pest Control among the very few small termite control companies that can offer reasonably priced and high-quality service.

Earning the highest rating by thorough and methodical research as Thumbtack has done is a result of constant improvement, and due to the fact that this business was started the right way with the right foundation.

People who pay millions of dollars and buy pest control businesses close their doors in 2 to 3 years, but Prime Termite is flourishing year after year. All because I spent tons of time to learn how to do quality work with the highest possible efficiency. This is not teaching people, just generating leads and selling jobs. This is learning how to do best-quality work with the highest efficiency.

I worked at the beginning solely by myself after working with the biggest pest control company for two years. I was doing scheduling, inspections, treatments, billing, and re-treatments all by myself. This was what allowed me to see how better treatments can be done, how good software can be developed, how to inspect houses properly, and how to evaluate houses properly, not only by inspection results but also by many other factors.

Compare our reports, worksheets, communication, and quality of work, and you will clearly see the difference. Because either there are business people who have not done this or do not have enough experience in all phases of this profession and built or bought termite businesses, or there are those who do it in a larger scale by mainly massive telemarketing, direct mail and TV ads.

There are many hardworking people who work from their garage and home but go and mainly do local treatments, after which full treatment will be done in a year, two or more anyway. You have to have enough manpower, equipment, trucks, office stuff, and software developed only for this type of business to be efficient and to do quality work.

We have been customer-oriented for almost 10 years and are planning to stay like that forever.

Our main goal is to do the best possible work at your home with efficiency, not seeing one wing of termite, and we are fumigating or charging lots of money for 2 to 3 hours of work. We do it by hand, and it takes lots of time to do it right, but it's all reasonable. As I mentioned, I've spent all of this time to find ways to be extremely efficient, and I did, so we convey all the savings to you.

About 80% to 85% of our termite treatments are mainly natural, and we do give the best warranty in business and stay with our customers for as long as they want to 5, 10, 20 or more years if they wish so.

Location

3881 W 6th St
Los Angeles, CA 90020

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Reviews

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  • 5/5 stars August 29, 2013

    I let it go for too long. Knew that have lots of termites until my real estate agent told me that I have to do something, He referred me Prime Termite but I also checked them online before hiring.

    They pocked every single wood you can imagine in my house sprayed their organic stuff all inside the walls, and did lots of repairs too.

    Depending on a day they sent 2-4 men,.

    It's always a good idea to get referrals, you know these online things, you can't trust them that much. Anyway, just my 2 cents for Carlos, Vic, Wallace, James, - hardworking and nice - Keep it up that way, you do a good job, nothing needs to be changed.

  • 5/5 stars May 29, 2013

    I work from home, and this was not a big deal for me to get estimates. I got 3 quotes about 2 months ago and put them on hold for a while. Then I decided to call one more guy to make sure no more termites are here before starting tenting. Then I ended up calling 3 more companies, and 2 of them did not check my house properly.

    One of them asked me to pay $65 to go check underneath. But not Wallace from Prime Termite- it took him only about half an hour to check my house really good, and he found lot more stuff other guys did not find. I ended up having ground termites too in the basement, but either they were new or other guys did not find them. I figured out that if this was how they inspect, that's the way they would do other works too - half or part of it done.

    He offered me either to tent or do no chemical green sprays. I work from home and also am health conscious. So went with their green sprays. it took them a while to do it though - 3 days, but was not noisy or anything, they did not bother me at all. .

    We ended up making friends with Wallace since when the work was being done he came here twice and made sure everything was going fine.

    Also, Prime was the only company that gave me 5 year really good warranty with details.

    Now if something happens to my house, it's going to be their problem, not mine, but the way they did it looks like nothing would happen.

    Very happy, and cheers to a nice inspector-termite-professor Mr. Wallace.

    Very satisfied, highly recomment.

    I did not move out from my house, and even though it was more expensive than tenting I feel like got a really good deal. For so much work it was worth it.

    This is a good company, I recommend them. If you also want a very experienced inspector to check your house ask for Wallace, this guy is a termite professor and is in this industry for over 20 years.

  • 5/5 stars August 9, 2010

    My experience with prime termite was great. Initial free consultation/estimate did help me understand what is the best treatment for my house.
    During consultation and free estimate we received great amount of information on termites and their treatments.
    All the information that was provided to us with prime termite was backed
    with information from good reliable website resources.
    I do recommend prime termite because of their competitive pricing
    as well as good reliable work.

    Satisfied Customer
    Ara

  • 5/5 stars July 28, 2010

    I needed my termite problem solved. I knew about having the house fumigated. I didn't know about subterranean termites, which Armen informed me about. He brought a high pressure sprayer, and his worker crawled under the two floors I have....the house is on a hillside, and as it goes up the hill has several floors close to the ground....and sprayed the underside of the floors to prevent subterranean termites from causing problems. He called the Gas Co. and arranged to have service discontinued on Friday, and reconnected the following Tuesday.
    A crew arrived a few days later, tented the house on Friday, and after 18 hours later, another crew came and dismantled the tenting. The total tenting job was tested the following Monday, and by Tuesday, the Gas Co. arrived and re-lighted all the pilots in stoves and tankless water heater.
    I was given a fair price....among 4-5 other bids....and he's working with me so I can pay this off comfortably. My impression is he was more worried about me getting my termite problem solved than anything else. He pointed out which plants I had near the house would have to be moved, or they'd die, then checked again when he arrived for the spraying phase.
    Armen's charges forward, and because he's the owner, no commission or salesman is used. This helped with his price to me. We talked while he was estimating, and we hit it off well. He put me at ease, and had a good conversation. He's friendly, and we amused ourselves, but he is very serious about getting the work done properly.
    I waited too long since the last fumigation.....20 years before. Luckily it didn't last very long, so the people living here were not inconvenienced very long. Once we moved back in, and had hot water again, life returned to normal. This was a big deal, which came and went before we knew it.

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Combined green treatments.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Do research, spend some time, get a complete report, not only against termites, but checking walls, subarea, finding possible leaks, possible hidden damage, ask if inspection tools can be used. See how reliable and decent the person is. Make sure you are not being sold by desperate termites salesman. I don't understand how termite control became a sales profession anyway, it's supposed to be a professional service, not a pressure sale or something like that.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. 1. This is not general contracting or putting wood floor when you can get three quotes and compare them. This is much more complex, not only quotes will most likely be for different types of jobs depending on what type of treatment and repairs other companies use, but also warranties are paramount. You don't know if the company got rid of termites, fixed conducive conditions or not. That's why if they do not give a solid warranty but tell "if they come back, we will come and spray" then I don't think it's fair that our quote will be compared to theirs.

Q. What important information should buyers have thought through before seeking you out?

A. Never do any repairs after doing termite work. Many times new wood is already infested from the lumber mart. If walls are being opened inside the house for a certain problem, contact us, so that we will check other walls and see if there are damages, then can open other walls and fix them too. Do not think that by just tenting all problems will be solved, it's actually far from being true.

Q. Why does your work stand out from others who do what you do?

A. Thorough inspections, wood damage warranty directed to entire structure, huge value of customers' investment-our per hour rate is 1.5-2 times less than average. We work for days to complete the work properly instead of hours by using the best and safest materials.

Q. What do you like most about your job?

A. Unlimited room for expansion, combines both-office work and work at the field, creative work on providing quality information as well as designing treatments.

Q. What questions do customers most commonly ask you? What's your answer?

A. Most concern is about safety. We do not merely follow label instructions and trust termiticides just because they are approved by State, but we have an extensive data about them. Safety is not only for customers, but also for us since we do not want to damage our health by using cheap highly toxic termiticides.

Q. Do you have a favorite story from your work?

A. Funny story; I talked with the lady who seemed to be in her late 40s. She scheduled the work, we confirmed, I gave her discount since we were nice. Before she was telling me that she had a very healthy lifestyle. I thought may be she can be in her early 50s. After everything was finished she is telling me "Oh I forgot, you don't offer additional discount for Sr. citizens?" Me - how old are you? She " I am 63".

Q. What do you wish customers knew about you or your profession?

A. That they need to check their houses constantly, at least every 3 years. That not seeing termites does not mean they don't have any, obviously, and this is why only termites, not counting fungus damage which is about the same amount cause many times more damage than fires, hurricanes, etc.

Q. How did you decide to get in your line of work?

A. By accident, I was studying at UCLA, and needed a temporary job, Terminix office was couple of block away where I lived at that time in Signal Hill. Once I entered this industry, I decided to stay in. No regrets, but only good feelings.

Q. Tell us about a recent job you did that you are particularly proud of.

A. Can google "prime termite reviews". There are many positive reviews all over.

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. Always. Though, many subjects are outdated. I don't have time now for registering my own education classes, but by time I sure will.

Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

A. The most "famous" latest development is that a high-profile self-proclaimed green exterminator went out of business because of ethics.

Q. Describe your most recent project, what it involved, how much it cost, and how long it took.

A. Property had subterranean termite sever damage as well as drywood termites. It required 3 days to check all the walls, open them, do repairs on inaccessible areas, do a complete subterranean and drywood termite treatment as well as repair all fungus damage on windows and other areas. For only repairs contractor quoted them $1,800. Our cost for all the work was slightly higher than that.

Q. If you have a complicated pricing system for your service, please give all the details here.

A. Fumigation done by using only Vikane, not generic alternative and accomplished by a Dow-Certified fumigators is 20% below market price for using inferior materials such as Zythor and Master-Fume. $1200 minimum and $48 per cubic feet ($60 is average).

The rest is roughly $120 an hour ($50-100 inspector, crew pay, materials, office, insurance, mileage etc.)

Q. If you were advising someone who wanted to get into your profession, what would you suggest?

A. Realize that it requires lots of driving and lots of physical work. Unless you like driving, you love talking, communicating with people, unless you are physically very fit, you might not succeed in this profession. However, if you are good with people, enjoy communicating with them, you will be proud to be a true professional and will have long-term goals of getting your licenses down the road, then this may allow you to work hard and make an outstanding living.

Q. Write your own question and answer it.

A. Is this a pest control service? What is the difference between pest control and termite control? What is the difference between termite control and wood destroying organisms control?

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