Computer Services

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TECHDOC • Napa, CA

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Let me fix what ails your Mac or PC. I can get rid of your viral infections, speed up your old computer and make it seem new again and show you how to keep it that way. I'm your digital family physician.

Switching from PC to Mac? Wise choice! Let me make your transition fun and easy! Want to burn DVDs? Shoot, edit and post your own videos? Record your own music or podcast? Transfer your records or tapes to mp3s ready for your iPod? Digital photography? The possibilities are endless, and it's fun and much easier to do than you think! Best of all, you don't have to go broke trying to get it done! I charge an affordable flat rate, quoted upfront, and if I can't do what needs to be done, you don't pay!

My goal is to make you the one in charge, not the computer! Even after I am done, I make myself available via phone or email to talk to you through whatever you need at no additional charge. Don't let some pimply-faced member of the "dork-brigade" make you feel stupid for not knowing. Not knowing and wanting to learn is the first step to everything.

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. First and foremost is VIRUS INFECTION.
Virus removal addresses the following -
*Slow Performance
*Inability to get online
*Fraudulent Registry Fixes and Spyware Removal
Second - PC to Mac conversion and data transfer.
Third - Windows or MacOS upgrades.
Fourth - Home Network setup/upgrades.
Fifth - Hard Drive Replacement/RAM upgrades.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. For PC users primarily, STOP PAYING FOR LOUSY BIG NAME ANTI VIRUS SUITES!! The most effective protection comes from Microsoft and is FREE! Add the FREE version of MALWAREBYTES and you are PROTECTED!!! At NO cost to you!!! Everyone should be using this combo!! Also STAY AWAY from LIMEWIRE and/or FROSTWIRE! Easiest way to get infected!!

Q. Why does your work stand out from others who do what you do?

A. I use an affordable, flat rate price and offer a
'NO FIX, NO PAY' policy.
I also understand what it feels like to not know enough about computers to really make the most of them and I know how to demystify the entire process without making someone feels stupid for not knowing. We all start somewhere and once you understand the basics, you are on your way to being a power user. Knowledge is POWER!

Q. What is your greatest strength?

A. My greatest strength is my ability to empathize with a person's situation and establish a rapport based on respect and equality. There is no such thing as a stupid question. I am prepared to share as little or as much information as anyone wants from me and I do it in plain english (or polish) without getting too technical. I have dozens of loyal clients and almost all my work is through their referrals. Honesty and trust is a commodity in this field.

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