The Universal IT Services
The Universal IT Services

The Universal IT Services

$95/hour
estimated price


Usage type
Service type

Responds in about 7 min

Introduction: We are a team of certified Network Engineers and System Administrators with a common vision to implement, optimize and support home office/ business networks along with all types of operating systems and computers. We hold more than 10 years of experience in the Information Technology industry as engineers and are dedicated to provide the best experience to our customers using the latest and greatest technologies. We provide network support services , computer support services, server support services and general IT Support services. We handle all types of small to large businesses and home offices. We provide on-site support for customers in the SoCal region and remote support to any US state. We install and maintain most of the major vendor equipments such as Cisco, Juniper, Fortinet, Arista, Ubiquiti, Netgear, Aruba, Palo Alto, Ruckus and others. We care first about guaranteed customer satisfaction. Our services are provided with a Warranty and you'll have a free of charge repair.
Overview

Hired 76 times

2 similar jobs done near you

Background checked

6 employees

9 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2022

Featured Projects

19 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Excellent 4.9

51 reviews

5
96%
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Read reviews that mention:


pro avatar
Lauren H.
Jan 26, 2022
Amazing IT Support experience for our business. Their engineers repaired our bad network and installed our upgraded server. We are now on a support contract with them and love their service. Amazing prices too! Thanks Universal IT
The Universal IT Services's reply
Hello Lauren, Thanks a lot for your kind words and are glad to continuously support your business! Best Regards, The Universal IT Services
pro avatar
Kristin L.
Jul 25, 2021
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Hired on Thumbtack

Hired on Thumbtack

My husband and I both work from home and needed to upgrade our modem. While we are great at our respective jobs, we know nothing about technology, so I used Thumbtack to call in Adel Nassar from Universal IT Services. I had an answer to my inquiry almost immediately and he was able to come to my home the same day! Adel turned what could have been a very messy situation into a painless experience. Thanks Adel and Universal IT Services! I will definitely be using you again!

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.

The Universal IT Services's reply
Hello Kristin, We highly appreciate your kind words and are glad to hear that your network problems were resolved! Looking forward to assist with your future IT Support requests, Best Regards, The Universal IT Services
Network Support Services
pro avatar
Joon L.
May 26, 2021
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Hired on Thumbtack

Hired on Thumbtack

A+ work! Great service and attitude from our tech Adel. Helful with after service call as well. Definitely on our top list for IT support in future.

Details: Commercial (Office) • Technology support • Computer • My home, venue, etc.

The Universal IT Services's reply
Thanks a lot for your positive feedback Joon! We are pleased to hear that you were satisfied with our services and are looking forward to support you with all of your future IT requests! Best Regards, The Universal IT Services
Network Support Services
pro avatar
Jim G.
Mar 11, 2021
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Hired on Thumbtack

Hired on Thumbtack

I can't say enough about my experience with the team at Universal IT Services. The technician, Adel, was the consummate professional IT tech and spent extra time with me to make sure our new mesh network was installed and understood. He went above and beyond to help make our experience A++! I would recommend Universal IT Services to all my friends and family. Top Notch!

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

The Universal IT Services's reply
Hi Jim, Our team highly appreciates your feedback and would be more than happy to assist with all of your future IT service requests! Best Regards, The Universal IT Services
Network Support Services
pro avatar
Randy G.
Feb 9, 2021
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Hired on Thumbtack

Hired on Thumbtack

Adel provided impeccable, outstanding, and timely service. He was well informed and very knowledgeable in our internet connectivity issue. He gladly answered all my questions and provided thorough explanation as to what and how he was going to resolve our issues. He gave several options and allowed me to make the right option for us. I have been struggling to fix network issues at our home/office. As a result, our work capability had been hindered. Calling Universal IT Services and Adel fixed all that. If you have any connectivity network service issues and/or installation, don’t look any further. You will be satisfied and I am sure any tech issues you might have will be resolved with Universal IT Services.

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

The Universal IT Services's reply
Hello Randy, Thanks a lot for your kind words and are glad to hear about your great experience! Our team will always be ready to assist you with all of your future IT service requests. Best Regards, The Universal IT Services
Network Support Services
Credentials
Background Check

Assil Faraj