FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a FREE In-Home Consultation for these and additional services for an opportunity to meet with you and your pets so we can get to know each other! Out on the Town This 25-30 minute service helps to make sure your dog is happy, healthy, and attended to regularly! We will provide a leashed walk throughout your neighborhood to offer your pet exercise and an opportunity for elimination. If you have a predetermined route that you would like us to follow, just let us know and we would be glad to do so! We also offer a "Walk on the Wild Side", we take your furry friend out for a nice hike in nature, giving them new experiences, new smells, and maybe we'll meet some new friends! During these visits, we will be happy to dispose of their waste and provide fresh drinking water,and treats if youd like, so you can feel confident that they will have all of their needs met while you are out of the home. Out on the Town: $15 for 30 minute walk, $13 for an extra 30 minutes. Maximum 60 minutes Walk on the Wild Side: $15 for 30 minute hike, $13 for an extra 30 minutes. +$0.51 per mile transportation charge. Maximum 60 minutes Pet Playtime We will come to your home, where your pet is most comfortable, and provide services of your choice to maintain your pets routine. We will discuss with you in detail any specific instructions to manage our coming and going in the same way you would if you were to come home to spend some time with your four legged family member(s)! Pet Playtime includes feeding and pet waste cleaning services, companionship, and play time. During each visit, we would be happy to dispose of their waste and provide fresh drinking water, food*, and/or treats so you can feel confident that they will have all of their needs met while you are out of the home. The cost will be determined based on the number of pets and the time required to complete the requested duties. Pet Playtime visits are offered on both long and short term basis, as they can be valuable from an occasional one time helping hand, to a long term ongoing basis for as long as we can be of service! Pet Playtime: $18 for 30 minute visit, $15 for an extra 30 minutes. Maximum 90 minutes. We will visit your house up to 4 times a day, inquire about multi-visit pricing. Pet Social Hour Sometimes your furry friend needs to get out and socialize. Play in the park, meet some new friends, and burn off all that excess energy. Well if this sounds like your pal then we have the service for you! We will drive your dog to the Dog Park of your choosing and give them plenty of time to run around. Socializing your dog is necessary for a happy, healthy, and friendly lifestyle. One that, unfortunately, sometimes falls by the way side. Let us help you today. Pet Social Hour: $25/hr + 51/mi rd trip from your home Pet Taxi For the one way, or round trip transportation of your pets to and/or from a location. Typically, we transport a pet to the vet, groomer, doggie day care, or location of your need and release them into the care of your professional. If needed, we can also return to pick them up and bring them back home based on the time-frame given by either you or the office/location. If we are needed to stay at the location with the pet(s), there is an additional fee assumed, relative to the total time our services are needed (waiting in the office/location). Pet Taxi: $5 every 15 minutes , or any part thereof +$0.51 per mile transportation charge. $7 every 15 minutes , or any part thereof, if you need us to wait.** Pet Food/Supply Pick-up In effort to save you time while taking the very best care of your furry family members, we will pick up your pet food and any other pet supplies from your veterinarians office, pet supply or specialty store of your choice! We will provide you with an individualized receipt to track your purchases. This service is especially useful during the cooler months in anticipation of inclimate weather. We have had great appreciation of our pet food pick up service expressed from individuals with limited mobility for a variety of reasons. This service is also frequently utilized by families pressed for time in months when children are back in school, and activities pick up, and/or during busy holiday seasons, and when unexpected illnesses, surgery, or other events arise and time just falls short. Cost will be the total spent on your order(s) and our service fee. (We will let you know in advance if the location you need us to travel to is out of our routine area. While we will still be happy to accommodate and meet your needs, we will let you know of additional costs assumed for further travel if necessary). Pet Supply Shopping: $5 every 15 minutes , or any part thereof + cost of food/supplies +$0.51 per mile transportation charge. *** Outside of routine area, mileage charge is $1.51 per mile Special Customized Exercise Services If your pet is recovering from an illness and needs to follow special rehabilitation instructions to heal optimally, or if your pet is a show dog, or competes in competitions and follows a specialized routine, we would be happy to follow your special instructions or program that suites the needs of you and your pet(s). Prices based on time per visit and activity required. Pet Doody Duty One time and/or consistent yard cleaning service Special event or party yard cleaning service Immediate clean up service required by town ordinances and/or citations Contact us about specific needs - we will handle it all! Cat box scooping, emptying, & refilling - disinfecting Upon the request of many of our satisfied dog waste removal customers, we have added this service to help keep your feline family members happy as well! This service can include scooping the waste from the box, completely emptying the litter box, cleaning and disinfecting the litter box, replacing the litter (with your cats home supply, keeping things as they are used to them) and, of course, disposing of the old litter and waste ourselves. It will be out of your home and off of your mind (and to do list)! Your cats litter box will be a healthy, clean environment, and your home will consistently smell fresh. Pet Doody Duty: $5 every 15 minutes , or any part thereof * All foods and/or treats will be provided by customer ** Fee only applies during wait time, lower fee applies during transport *** Mileage fee will be assessed as a one-way trip from the Store
- What questions should customers think through before talking to professionals about their project?
We are a family owned business so we want you to feel comfortable about allowing us to care for your pets and entrusting us with your home. We are long time local residents of the Inland Empire and Orange county areas.We serve and support our local and surrounding communities, we are Military vets of the war on terrorism and served our country as soldiers in the US ARMY. Today, we are proud to care for man's best friends we promote pet adoption and will gladly give discounts to our military service members and veterans, first-responders, and proud new "puppy/kitten parents. Our clients are where we work, shop and play. Helping Paws SoCal started with a few hundred dollars and the desire to build a great pet sitting business based on customer service and catering to the animals. We are on Facebook, and Twitter! Helping Paws SoCal is a veteran owned business, so when only the BEST will do for your pal, call on Helping Paws SoCal!