Tropicafe Colombian Restaurant & Catering

Q. What advice do you have for a customer looking to hire a provider like you?

A. Make sure you have a budget planned. It will make your experience easier. Your provider will be able to quote you meals, beverages, party rentals etc based on your needs.

Q. Why does your work stand out from others who do what you do?

A. We are the only Take Out and Catering Services restaurant that serves Colombian food in the entire San Diego area.

Q. What questions do customers most commonly ask you? What's your answer?

A. Whether it is your wedding or simply a small gathering, every event has important details. Help us to
get a feel for your event by completing the following questionnaire. Be as thorough as possible, but also
be open‐minded. We may have suggestions for you! Not every question will pertain to your event. For
those that do not apply, simply mark N/A.
Who will be the contact person?
Name: ____________________________________________
Phone: _____________Cell:____________Work___________
Fax:________________Email:____________________
Address: ___________________________________________
• Where is the event to taking place? (House, hotel, banquet hall)
• How many guests are anticipated?
• What is the type or purpose of the event? (Is it a cocktail reception, board retreat, etc.?)
• Event date and time:
SERVICE ‐ SERVICE STAFFING
Would you like a staffed event, or simply food and beverage delivery?
If you are serving hors d’ oeuvres, do you want buffet style or butler service (passed)?
What type of seating arrangements (open, reserved, standing or combination)?
Plated dinner or buffet style dinner?
What is your overall expectation for service style? Is it casual or a more formal event?
UNIFORMS
Our regular uniform is all black, should you want our staff to dress differently please note it below.
MENU REQUIREMENTS
• Will you be requiring a vegetarian option?
• Do your guests have any special restrictions or dietary requirements that you know of?
BEVERAGES
Every event will need beverages, whether that means open bar, cash‐bar or bottled water. Let us know
what you’d like.
• Do you want tea and coffee service?
• If yes on tea and coffee, do you want these available at a bar or a separate station? Or would you
prefer table service?
BEVERAGES DURING THE MEAL
• Will your guests be drinking a certain beverage during dinner? (I.e. wine)
• If yes what?
• Are you planning any toasts? If so when and with what?
• Are you planning after dinner beverages?
LOCATION, ROOM ARRANGEMENTS, LAYOUT
• What type of tables would you like? Square, round?
• How many guests per table do you envision?
OTHER ITEMS WE’LL NEED FROM YOU
• Final head count date:
• Setup time/cleanup time
• Length of service
• Rental drop offs and pick up times
LET US KNOW HOW ELSE WE CAN HELP!

Q. Do you have a favorite story from your work?

A. Comment from our clients:
""I want to thank you for catering our Christening Party and for making it an enjoyable and memorable day. Your service was A++ and your menu was very tasty and satisfying. When I arrived at the venue, my first impression of your setup with your trays and tables was, " How Professional ", and neat. Your helpers, servers were very polite and courteous and very attentive to our guests. I recommend anyone planning a party to please contact Ana for a hassle free, punctual service and most important of all, a genuine service which will have you coming back for more. Many Thanks Ana, it was a pleasure. Gilbert Guzman".