HVAC Service

West Bay Heating and Sheet Metal

Redwood City, CA

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Warm-Air Heating, Ventilating and Air-Conditioning Contractor – CA.LIC.# 378639

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About West Bay Heating and Sheet Metal

We specialize in residential HVAC (heating and air conditioning), gutters, downspouts, architectural flashings, chimney caps, ventwork, attic fans, bath fans, lead,copper and stainless steel work. Getting more into hi-eff mini-split systems lately.

We have over 40 years experience and are licensed (CA lic. # 378639), bonded and insured.

Location

Jefferson Av.redwood City
Redwood City, CA 94062

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Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Remove old furnace,install new one ,add air-conditioning, replace ductwork, replace wall furnaces,sheetmetal flashings. Ventwork, attic fans.

Q. Describe three recent jobs you've completed.

A. Adding an a/c system to a small hair salon. Adding a samsung mini-split heating/cooling system to a guest house. Removed all old ductwork and equipment. Replace furnace and all ductwork to house being remodeled. Added a/c.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Ask to see a valid calif. Contractors license and proof of insurance. Ask for at least 3 references of completed jobs.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. quality can vary greatly. the cheapest bid usually,but not always,means that cheaper materials may be used.or that something may not be covered. go over all the details you can think of. in sheetmetal work,such as gutters,the old methods are still the best.solder is permanent,mastic isnt. A guy that has a contractors license will value that license and not want to have any complaints against it. he will be more inclined to come back when you have a problem than someone who isnt licensed.

Q. What questions should a consumer ask to hire the right service professional?

A. pretty much covered it above. contractors license, insurance,references. how long have you been in the trade.experience does count. I think using someone who lives in the area is a good idea for all. he wants to keep his good reputation in his area intact.

Q. What important information should buyers have thought through before seeking you out?

A. Learn what you can about the equipment and materials you may need for your job. Dont rely too heavily on internet reviews of all products. Most of the time,a bad review actually reflects a bad job or installation. My experience is ,that currently almost all hvac equipment is very close in terms of quality and reliability. Buying your own equipment online may save some money initially,but may not be the right one for the job. Better to go with the guy who has been using and installing his favorite brands for a long time.

Q. Why does your work stand out from others who do what you do?

A. I think that I take more care to do the job right the first time.1st reason-I want a satisfied customer.thats the best advertising. 2nd-having to come back and fix something later is no fun for anyone including me. 3rd-giving someone a great job means that they will remember me when they have another project that may require my trade. and again,refer me to friends and family

Q. What do you like most about your job?

A. crawling under dark crawlspaces.no,thats not it. risking my life on steep roofs. no,not it either. doing a job that I do well,walking away knowing that I gave them their moneys worth and maybe even made new friends. getting paid is a highlight as well .

Q. What questions do customers most commonly ask you? What's your answer?

A. can you do it for free?no ,kidding. I guess the main question is"how much ?" along with" when can you start,how long will it take,do you give senior discounts,do you stand behind your work.? I try to give a realistic estimate of the time needed,all jobs are not equal. I do give senior discounts. I will come back to take care of a problem as long as im doing this trade.

Q. Do you have a favorite story from your work?

A. Yes

Q. What do you wish customers knew about you or your profession?

A. that not everybody is going to do the same job. once I bid a gutter job .when I called to see what she thought of my bid,she said she got a bid half of mine.when i asked if the others were going to do it the same way I bid,she said " gutters are gutters." thats not true in gutter work or hvac work.quality does cost a little more.

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