Rogers Flooring Company

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Carpet Disposal

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About

Rogers Flooring Company treats each new customer with respect as well as keeping the area of their home that I'm working in, neat and clean as I can , as the install progresses. I also envision each job as though it's being done in my own home. Rogers Flooring Company will use the manufacture installation recommendations, as well as the manufacture required adhesives and seam sealers, to ensure the customers warranty for the installation and products installed. I will also ask the customer if they have any questions either with the install or in caring for their new floor. What I like most about my job is that I'm in the customers home for a short period of time to complete the installation process, and while I'm there I'm going to treat their home with respect and for the installation to be done as though it were in my own home. Another aspect that I like about my job is that when I'm doing a final walk through with the customer and they are generally so impressed with the change that by just adding new flooring makes in their home. They are generally very complementary and thankful when the project has come to an end, this is very rewarding to a craftsman. Roger Dike RogersFlooringCompany

Overview

Hired 2 times

Background checked

1 employee

40 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Google Pay, and Zelle.

Services offered

Current carpeting

Plush

Other

Special features of current flooring

Irregular shape

Stairs

Furniture to be moved

Projects and media

Credentials

Background Check

Roger Dike

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
There is to be an agreement between the Customer and Roger's Flooring Company before the project begins and a cash payment upon completion.
What is your typical process for working with a new customer?
During my first communication with customer I discuss the details and scope of the project they are wanting to upgrade flooring for, as well as if they have made a selection. I also offer them availability to see a wide variety of flooring materials to shop and help them with the process. I draw up a floor plan, take all measurements and calculate the square footage or yardage so they know how much material to purchase. Next I will calculate material and installation costs and discuss purchase options. Upon availability of the materials, I would then set up an installation date, confirm with the customer and pick up and proceed with the installation.
What education and/or training do you have that relates to your work?
I have attended several Armstrong, Congoleum, Tarkett, and Mannington installation classes over the years. I was also a member of the Carpet Linoleum and Soft Tile Layers Union Local #1237 in Sacramento. I worked for Home Depot ( 10 years ) and Lowe's ( 15 years), each had an Installed Sales Department.