Comme @ San Diego

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Experience level

Student age

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About

I strive to show my customers how to solve their computer issues themselves so they are more productive and do not rely on outside help constantly. Finding an easy solution to a rather annoying and complex question by looking at the issue from a different perspective.

Overview

Hired 4 times

Background checked

1 employee

29 years in business

Business hours

Sun6:00 am - 10:00 pmMon6:00 am - 10:00 pm

Payment methods

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Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

My customers travel to me

I travel to my customers

Projects and media

Reviews

Good 4.4

5 reviews

5

80%

4

0%

3

0%

2

20%

1

0%

Catherine P.

Jun 25, 2014

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Hired on Thumbtack

He's great! Can't say enough! I looked at all the quotes. His stood out because even in his introductory bid, he described helpful things I could do myself to fix the problem, and then was immediately reachable and helpful when I called last night. Then this morning despite a full schedule he met with me in person and kept at it through multiple approaches to isolating the problem and applying potential solutions until it was fixed. Very knowledgeable. Very patient. His terms were more than reasonable and he showed real concern for my situation and was willing to go above & beyond expectations to solve my problem. I definitely plan to use him for more extensive work when my budget permits. This was my first time with Thumbtack too. God bless all of you!

PC Computer Repair

Karen S.

Jan 9, 2015

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Hired on Thumbtack

I needed my work computer cleaned from a virus immediately (same day). Even though he wasn't close to our business, I took my computer to him and he brought it back. He stayed until he knew it was up and running properly. He then left me with recommendations to try if the problems recurs. I am very pleased with the work.

Computer Repair

Lawrence V.

Mar 31, 2015

Vincent has been enormously helpful in solving a number of difficult computer problems including software incompatibility, internet conflicts and viruses. The work was all done in my home office and was done quickly. Vincent's charges were always so reasonable that I usually paid him more the he billed. I can not think of anything that could have gone better.

Vicky M.

Sep 17, 2017

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Hired on Thumbtack

The person I talked to said we would meet on Saturday or Sunday. He said he would call on Thursday to confirm the time. Never heard back from him. It's been a week and a half. Still no word from him. Don't care for his help now.

Comme @ San Diego's reply

Vicky, you are totally right and I deserve that review. I totally dropped the ball and I hope that you will accept my apologies for this rudeness. I had a tough week, this is no excuse, and I learned an important lesson today. I wish you good luck in finding a French Tutor and I am terribly sorry that I did not help you, regards, Vincent

French Lessons

John W.

Mar 23, 2015

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Hired on Thumbtack

Computer Repair

Credentials

Background Check

Vincent Michel

FAQs

What types of customers have you worked with?
Computer is too slow with recurring error messages or suggestions to clean up viruses. Simple backup plans. Computer migration, PC to PC or PC to Mac, without losing any data.
What advice would you give a customer looking to hire a provider in your area of work?
As you compute everyday make a running list of all the little frustrations that accumulate along the way. The easiest way can be to send an email to oneself with the questions you want to have solved and keep responding to that email as new questions arise.