FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Once I have enough information about the project and property, I provide a flat fee bid for your set of plans which includes a scope of work that I know your plans will need. Occasionally there are additional fees for changes and/or rare unanticipated additional work, but I try to avoid those at all costs. I'm fairly certain that this approach is what makes my business successful. Customer satisfaction drops when the price goes up.
- What is your typical process for working with a new customer?
Here is my start to finish process for typical projects: - I meet the client at the site or on the phone to discuss the project and my services. - I determine your scope of work, and I send you an official, flat fee bid for your plans. - You accept the estimate :) - Measuring appointment. - Drafting plans. - Send plans to structural engineer (if req) for his bid. (my engineer process is $1000 to $1500 less than others) - The engineer, truss company, Title 24 do their work (as req), and we add it to my set. - Plans are taken in to the building department for over the counter or submit visits (may be the client or my service) - Plan check corrections are handled by me and my guys until you have a permit (typically free unless there is unanticipated added work). - Last, you send me photos when its done!
- What education and/or training do you have that relates to your work?
I am LEED AP, which is Leadership in Energy & Environmental Design Accredited Professional. I offer passive environmental design techniques and ideas on projects when I see the opportunity.